Data Entry Customer Service

Kaija Mayfield

Akron, OH *****

**********@*****.***

+1-330-***-****

Authorized to work in the US for any employer

Work Experience

Sterile Processing Technician

Cleveland Clinic-Akron, OH

August 2024 to Present

• Works in decontamination

• Prep and Pack

• Sterilization

• Overnight

Support Center Agent

Tradesmen International-Macedonia, OH

March 2024 to July 2025

We are the first step for the callers before they reach a recruiter. We take all the information in from the caller we either create a profile or send over job postings for the caller to our recruiting office. Work from home

Sterile Supply Technician

Summa Health-Akron, OH

July 2022 to December 2023

Overnight

Customer Service Representative

FirstEnergy-Akron, OH

March 2019 to August 2022

I work with customers and their accounts. I speak to customers while also doing data entry. We go over past due balances, account history/details. Send emails and faxes. Work from home Collections Representative

Signet Jewelers-Akron, OH

March 2016 to February 2017

I worked in 90 day collections. We conducted outbound calls advising customers of there past due balances. We went over options as far as payments or voluntarily surrender of the property. Data entry. Education

High school diploma

Kenmore High School

Skills

• Data collection

• Time management

• Retail sales

• Guest relations

• Administrative experience

• POS

• Documentation review

• Hospitality

• Negotiation

• Serving

• Clerical experience

• Senior care

• Organizational skills

• Shipping & receiving

• Typing

• Cold Calling

• Supervising experience

• Sales

• Computer skills

• Customer support

• Leadership

• Medical terminology

• Level I Trauma Center

• SharePoint

• Lead generation

• Account Management

• Communication skills

• Salesforce

• Account management

• Patient care

• Retail Sales

• VPN

• Microsoft Office

• Microsoft Excel

• Scripting

• Medical office experience

• Night audit

• Hotel management

• Office experience

• SASS

• Customer service

• Overnight (3 years)

• Microsoft Powerpoint

• Cold calling

• Guest services

• English

• Data entry

• Inside sales

• Grammar Experience

• Microsoft Outlook

• Microsoft Word

• Customer Service (4 years)

• Computer literacy

• Windows

• Search engines

• Cooking

• Cash handling

Awards

Employee of the month

July 2015

Certifications and Licenses

Driver's License

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