Project Manager

Chris Ligan

Phone: 323-***-**** Email: *****.*****@*****.***

Education:University of California, Irvine

B.A. Film Studies; Minor: Digital Arts, June 2006

Experience:

Technical Program Manager The Walt Disney Company, Santa Monica, C.A. (08/21 - 08/25)

● Lead the development and execution of integrated program plans, ensuring successful delivery of multiple initiatives across diverse teams and stakeholders. Manage interdependencies and proactively communicate progress, risks, and mitigation strategies to senior leadership.

● Drive alignment across cross-functional teams by simplifying complex challenges, facilitating decision-making, scope determination and fostering clear communication between technical and non-technical partners.

● Support tradeoff analyses and negotiation efforts to resolve competing priorities, balancing business needs, technical feasibility, and stakeholder expectations.

● Championed sustainment of enterprise-wide platforms by establishing governance models, backlog grooming practices, and long-term roadmaps to balance new feature development with ongoing maintenance.

● Deliver program updates, issue triage, and executive-level reporting through structured presentations and written communications, translating technical details into actionable insights.

● Acted as product owner for internal workflow tools, defining and prioritizing backlogs in partnership with engineering and design teams to ensure delivery of features that improved team efficiency. Senior Project Manager Hulu, Santa Monica, C.A.(12/14 - 08/21)

● Partnered with product managers to translate user research and stakeholder feedback into actionable requirements, directly shaping toolsets that streamlined content management and live streaming operations.

● Provide and gather feedback from cross-functional teams in order to improve product feature offerings

● Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility in an Agile environment.

● Manage technical relationships across various content verticals.

● Create and maintain detailed project documentation. Content Operations Associate Hulu, Santa Monica, C.A.(07/12 - 12/14)

● Leads the team with onboarding new content partners by managing the operational aspects of the relationship. Explaining technical requirements, troubleshooting and testing video/metadata specifications.

● Maintaining up to date content partner guidebooks and documentation.

● Provides technical support for content delivery, availability and escalation procedures.

● Works closely with the content platform team as a QA tester to develop and maintain toolsets that improve workflow and user experience.

● Partner with QA Engineers to create test cases for automated testing and verifying fixes. Video Technician Deluxe Digital Studios, Burbank, C.A.(11/11 - 07/12)

● Managed numerous production schedules in order to maintain on-time completion of digital files for various clients.

● Performed editing, capturing, compression and quality assurance on audio/video program material for subsequent release.

● Efficiently utilized various audio and video production tools (audio/video tape machines, compression systems, encoders, converters, pre-processing systems, etc.).

● Assisted Project Managers with logistics and daily progress of project timelines. Other duties include: responsibilities for machine and system configuration, connection and troubleshooting.

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