Customer Service Fast-Paced

RICHARD KOMOLAFE

*** ****** ******, *******, **, P3C 1N6

249-***-****, ***************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented professional with a proven track record of punctuality and adaptability in fast-paced environments. Excellent communication abilities and a knack for organization. Quick learner adapt at handling diverse tasks efficiently. Seeking to leverage these skills in a position to contribute to the team’s success and provide exceptional service to customers.

HIGHLIGHT OF SKILLS

Strong Communication

Problem-solving

Adaptability

Critical thinking

Leadership

Teamwork

PROFESSIONAL SUMMARY

General Laborers June, 2024 – Till Date

Levert Personnel Resources Inc

Glencore Smelter Shutdown – Firewatch (Falconbridge)

Thermotek Insulation

Gardewine

Dynamic Earth

Pioneer Construction INC.

Science North

Capital Construction INC.

Sudbury Cuttings & Coring LTD.

Planit Construction

Specialty Furniture

Supervisor January, 2019 – June, 2024

Corporate Guards Nigeria Ltd

Lead and motivate teams within the operations department, providing guidance, coaching and training to enhance team performance and individual development.

Interact with customers to understand their needs and ensure that operations align with customer requirements.

Ensuring high standards of customer service and satisfaction.

Addressing and resolving customer complaints and feedback promptly.

Head of Marketing January, 2002 – December, 2018

New Creations Guards

Working closely with sales teams to develop sales strategies, promotional material, and lead generation campaigns.

Creating comprehensive marketing strategies aligned with company goals and objectives. This includes market research, identifying target demographics, and positioning products/services effectively.

Collaborating with product development teams to provide market insights that meet customer needs.

Engaging with local communities and stakeholders to build positive relationships and enhance brand reputation.

Manage and nurture relationships with key clients to ensure customer satisfaction and retention.

Collaborate with the sale team to develop materials and strategies that support sale efforts.

DRIVER’S LICENSE

FULL G

CERTIFICATIONS

Worker Health and Safety Awareness

2024

WHMIS

2024

AODA

2024

FIRST AID & CPR/AED LEVEL C (BL)

2024

SECURITY GUARD LICENSE

2025

PRIVATE INVESTIGATOR LICENSE

2025

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