Quality Control Machine Operator

Erma Brooks

Baltimore, MD 443-***-**** *********@*****.***

Summary

Customer service representative with experience in fast-paced work settings. Demonstrated competence in time management and teamwork initiatives. Attentive to customer requests and adaptable to changing services and procedures.

Education

Lake Clifton High School - Graduated May 1981

Baltimore City Community College (Associates of Applied Science in Allied Health) - Degrees earned May 1996

Professional Experience

Home Chef - Quality Control - November 2023 – February 2024

• Ensured the safety of team members, subcontractors, and the public.

• Verified that visits were documented and ensured that unsatisfactory conditions were remedied promptly.

• Conducted quality inspections to ensure materials met the specifications for the project and were being installed as directed by clients and material manufacturers. Amazon Distribution Center (Baltimore, MD) - Warehouse Associate - September 2022-November 2023

• Received pick tickets/orders from warehouse management and retrieved items from warehouse inventory as specified

• Packed orders as required by delivery type and prepared for delivery Deitz and Watson (Baltimore, MD) - Machine Operator- August 2020-September 2022

• Placed finished products into boxes for distribution to customers

• Ensured that products were intact and at a safe temperature prior to packing and shipping

• Alerted management about any machinery malfunctions Green Bay Packing Company (Baltimore, MD) - Machine Operator- January 2019- July 2020

• Monitored and adjusted machine settings to complete tasks accurately

• Followed safety guidelines while operating machinery

• Inspected products for defects and observed machinery to detect mechanical issues Mid-Atlantic Bakery (Baltimore, MD) - Machine Operator- June 2018- June 2019

• Operated product line and monitored machinery to ensure safety

• Consulted with Mix Operator to discuss doughs that were being mixed Holly Poultry (Baltimore, MD) - Quality Control/Assurance Worker - June 2017- June 2018

• Monitored processes, equipment, and employee work practices to ensure compliance

• Weighed product to ensure it was ready for shipping. Hedwin Corporation (Baltimore, MD) - Machine/Utility Operator - November 1998- May 2014

• Performed quality control checks and ensured that products met customer requirements

• Altered products as necessary to eliminate imperfections Keswick Multi Care Center (Baltimore, MD) - Supervisor/Diet Technician - November 1996- May 1998

• Monitored patient food intake and reported progress and/or dietary challenges to clinicians

• Prepared meals, followed recipes and assisted dieticians in food service planning Skills & abilities

• Customer relations

• Positive attitude

• Supervision and leadership experience

• Self-directed

• Dependable and responsible

Occupational licenses & certificates

• Management Sanitation Certificate – Health Department – Completed May 1996

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