Front Desk Data Entry

FEHMIDA RAZA

*************@*****.***

Spring, TX 77388 - Mobile : 832-***-****)

Personal Profile

A motivated, adaptable, responsible and dedicated and seeking job in Data Entry, Hotel Front Desk. Ability to work independently.

Skills

Good knowledge of Computers (MS-Office), Printing and Scanning. Work Experienced

2009 - 2016 Carefree Inn @ Medical Center Houston, Texas, Front Desk Manager

● Managed Overall duties of the Hotel which had 70%-80 % Occupancy for Medical Patients.

● Worked at front desk operations / customer representative,

● Handled all the customer inquiries and compliments in the timely manner

● Supervised, Scheduled and assigned work to Employees

● Maintained records of Hotel assets and ensuring loss prevention

● Update Hotel Rates on different channels and promotions

● Got Contracts from certain Medical Organization such as Texas Children Medical Center, Shriners, Texas Health and Human Services Commission

● Submitted invoices and billings for medical patients to the respective medical organizations.

● Got contracts from other companies and submitting invoices

● Reconciled daily income and filing invoices and did daily business Banking

● Prepared House- keepers schedule and updated status in the system.

● Prepared and distributed payroll for employees

2002-2008 - Mehboob Raza & Associates,Barristers and Solicitors, Fiji Islands (Legal Clerk and Office Manager)

● Received instructions from clients

● Liaised with clients on various matters

● Typed legal documents

● Prepared and distributed payroll to employees

● Maintained clients Trust Account records

● Handled Office accounts and did daily business Banking 2001-2002 – Vodafone Fiji - Fiji, (IT Cadet)

● Assisted Desktop Support Analyst

● Updated IT stock every week

● Attended to staff queries in regards to PC and Printers

● Gave support to the staff

Education and Achievements

● 1998-2001 Graduate in Diploma in Business (Applied Computing) from Fiji National University formerly known as Fiji Institute of Technology.

● Certificate in Hospitality Management Studies - Hotel Operations

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