Claims Adjuster Customer Service

Douglas Paul Perryman

************@*****.*** 850-***-****

Professional summary:

I am an experienced Independent Insurance Claims Adjuster with a strong background in both residential and commercial property adjusting and a strong construction ack ground. My expertise includes using Xactimate software for accurate claim assessments and a proven track record in delivering exceptional customer service and efficient time management. I am ready to leverage my skills and Florida state adjuster's license to contribute to innovative solutions in the field. Experience:

Independent Insurance Claims Adjuster

TSI Adjusting Firm 2017 to 2025

- Handled large loss and total loss claims for residential and commercial properties.

- Handling of daily claims for residential and commercial properties.

- Utilized in-depth knowledge of property and liability insurance coverage to accurately assess claims.

- Collaborated with policyholders and insurance companies to facilitate fair and timely claim resolutions.

- Traveling when necessary, working catastrophe claims hurricanes, tornadoes, and hail storms. Independent Insurance Claims Adjuster

G & G Adjusting Firm 2018 to 2025

- Demonstrated proficiency in Xactimate software for residential and commercial property inspections.

- Managed time effectively to handle multiple claims simultaneously, ensuring timely and accurate assessments.

- Provided exceptional customer service, ensuring all parties were informed and satisfied throughout the claim process.

- Prepared detailed Statements of Loss, Proofs of Loss, and denial letters, adhering to industry standards and client requirements.

- Handled large loss and total loss claims for residential and commercial properties.

- Handling of daily claims for residential and commercial properties.

- Utilized in-depth knowledge of property and liability insurance coverage to accurately assess claims.

- Collaborated with policyholders and insurance companies to facilitate fair and timely claim resolutions.

- Traveling when necessary, working catastrophe claims hurricanes, tornadoes, and hail storms. Independent Insurance Claims Adjuster

Allied Univeral Adjusting Firm 2022 to 2025

- Handled large loss and total loss claims for residential and commercial properties.

- Handling of daily claims for residential and commercial properties.

- Utilized in-depth knowledge of property and liability insurance coverage to accurately assess claims.

- Collaborated with policyholders and insurance companies to facilitate fair and timely claim resolutions. Independent Insurance Claims Adjuster

AllPro Adjusting Firm 2021 to 2025

- Handled large loss and total loss claims for residential and commercial properties.

- Handling of daily claims for residential and commercial properties.

- Utilized in-depth knowledge of property and liability insurance coverage to accurately assess claims.

- Collaborated with policyholders and insurance companies to facilitate fair and timely claim resolutions. Independent Insurance Claims Adjuster

Allied Univeral Adjusting Firm 2022 to 2025

- Handled large loss and total loss claims for residential and commercial properties.

- Handling of daily claims for residential and commercial properties.

- Utilized in-depth knowledge of property and liability insurance coverage to accurately assess claims.

- Collaborated with policyholders and insurance companies to facilitate fair and timely claim resolutions. Co-Owner/Operator

Green Water Flooring Inc. & Renovations 2010 to 2021

- Led renovation projects, showcasing strong project management and customer service skills.

- Implemented efficient workflows to meet project deadlines and budget requirements.

- Ensured quality control and safety standards were met on all projects.

- Independent Insurance Claims Adjuster

Risk Management Inspector for Referred Reports 2019 to 2022

- Conducted thorough inspections for Frontline Insurance, ensuring compliance with industry standards.

- Utilized strong analytical skills to identify potential risks and recommend mitigation strategies. Independent Insurance Claims Adjuster

One Call Claims 2015 to 2023

- Handled large loss and total loss claims for residential and commercial properties.

- Handling of daily claims for residential and commercial properties.

- Utilized in-depth knowledge of property and liability insurance coverage to accurately assess claims.

- Collaborated with policyholders and insurance companies to facilitate fair and timely claim resolutions.

- Traveling when necessary, working catastrophe claims hurricanes, tornadoes, and hail storms. Independent Insurance Claims Adjuster

Allcat Claims Service 2008 to 2025

- Successfully managed claims for major hurricanes, demonstrating strong organizational and time management skills.

- Prepared comprehensive reports and documentation for each claim, ensuring clarity and accuracy.

- Traveling when necessary working catastrophe claims hurricanes, tornadoes, and hail storms. Independent Insurance Claims Adjuster

Action Claims Service 2012 to 2013

- Efficiently processed claims for Hurricane Isaac, showcasing adaptability and expertise in disaster response.

- Maintained high standards of customer service, providing support and guidance to affected policyholders.

Project Estimator

Stone & Associates Adjusting Firm 2012 to 2024

- Specialized in writing estimates using Xactimate 27.5, enhancing the accuracy and efficiency of claim processing.

- Built strong relationships with clients by delivering reliable and prompt service. Independent Catastrophe Claims Adjuster

Pilot Catastrophe Services Inc. 2004 to 2008

- Adjusted flood and wind claims for Hurricane Katrina, demonstrating expertise in handling complex claims.

- Completed and submitted all assigned claims, ensuring compliance with policy limits and company guidelines.

Project Manager/ General Superintendent

Jones Floor Covering 1997 to 2006

- Managed large-scale commercial construction and high rise projects, overseeing all aspects of job site operations.

- Implemented safety protocols and quality control measures, resulting in successful project completions.

Education:

High School Diploma

Gulf Breeze High School

1983 to 1987

Basic College Courses

Pensacola Junior College

1987 to 1989

Contractor's License

Contractors School/ Pensacola Junior College

1996

Insurance License for the State of Florida

Accredited Claims Adjuster School

2006

Xactimate Training

Pensacola, FL

2011/ Proficient in Xactimate for 20 year.

Skills and Accomplishments:

- Licensed Independent Adjuster in FL, TX, LA, MS, & AL, including a Florida state adjuster's license (620 Independent Adjuster - All Lines).

- Proficient in Xactimate software 20 years’ experience, with recent training and practical application.

- Strong verbal and written communication skills, with experience in preparing detailed claim reports and documentation.

- Valid driver's license and willingness to undergo a background check.

- Demonstrated ability to manage time efficiently and provide outstanding customer service.

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