Operations Manager Supply Chain

CONTACT

Q UTICA, NY *****

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*******************@*****.***

SKILLS

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* Goal setting

LANGUAGES

Croatian

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Native or Bilingual

FEJZO EMIR COKEROVIC

Professional with extensive background in managing operations, driving

efficiency, and enhancing productivity. Strong focus on team collaboration

and achieving results. Reliable with flexible approach to changing needs.

Expertise in strategic planning, process optimization, and resource

management. Known for effective communication, problem-solving, and

leadership skills.

WORK HISTORY

March 2024 - Current

Broker in Charge FC BROKERAGE LLC, 2822 ALBANY RD

Built and managed FC brokerage myself.Building and establishing

relationships with shippers nationwide.Booking carrier loads and

maintaining vigilance of drivers from pickup to delivery.Ensuring all

payouts are handled quickly and with ease.

Collaborated effectively with cross-functional teams such as legal,

compliance, research analysts to ensure seamless transaction execution

for clients.

Increased client satisfaction by providing personalized investment

strategies and comprehensive financial advice.

Built trust among prospective clients through transparent

communication practices about fees structure and services provided.

Improved productivity with regular training sessions to enhance

brokers" skills in sales, negotiation, and market analysis.

Developed strong industry connections by actively participating in

conferences, seminars, and other networking events.

Diversified client portfolios by offering a range of suitable investment

products, minimizing risk exposure.

February 2016 - Current

Operations Manager BLACKRIDGE OPERATING LLC, 311 NATIONAL

DR

Supervised operations staff and kept employees compliant with

company policies and procedures.

Empowered employees to take ownership of their responsibilities,

leading to increased accountability and improved performance

outcomes.

Conducted regular performance reviews, identifying areas for

improvement and developing action plans to address them.

Managed inventory and supply chain operations to achieve timely and

accurate delivery of goods and services.

Led hiring, onboarding and training of new hires to fulfill business

requirements.

September 2012 - February 2016

Dispatcher Coordinator BLUESTAR SERVICES LLC, 5654 ARLINGTON

DR E HANOVER PARK, IL 60133

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