Personal Support Worker

NNEKA MAUREEN AGBAGWU

Scarborough, ON M*T *N* 647-***-**** ************@*****.***

Seeking a position of Personal Support Worker. (PSW) PROFESSIONAL SUMMARY

Experienced Personal Support Worker (PSW) with over 3 years of experience in providing services to various home care groups as a caregiver and Companionship.) skilled in assisting individuals with daily living activities and providing compassionate, person-centered care. Strong communication abilities support effective teamwork and facilitate supportive care coordination. Committed to promoting safety, dignity, and emotional well-being in all care settings. Reliable, empathetic, and resilient in handling both routine and complex care needs.

SKILLS AND KEY STRENGTHS

Ability to provide clients care according to the Director of Care's (DOC) instructions

Responsible, efficient, & hardworking with excellent interpersonal and communication skills

Strong understanding of the PSW role within the healthcare field

Compassionate and flexible, with a client-centred approach to caregiving

Excellent organization and communication skills

Ability to build positive rapport with clients and families

Proven ability to work effectively in a multicultural, fast-paced environment

Capable of completing tasks under pressure, independently, and as part of a team member

Experience in delivering counseling & support to adults & youths facing emotional challenges

Skilled in documenting daily occurrences while maintaining the accuracy and confidentiality of the information

WORK EXPERIENCE

Personal Support Care January 2024-Till date

Community Living Locations-Ask4Care Agency – Toronto, ON

Helped maintain clients’ independence, dignity, and social, emotional, and cultural well-being

Monitored clients during their daily activities

Performed routine cleaning tasks such as washing clothes, cleaning utensils, and making beds

Provide care, caring for elderly patients and doing patient care, where patient care is required.

Involves feeding patients, bathing them, and cleaning their rooms

The business aim is to provide protection of the clients’ health, safety, welfare, and their ability to support themselves

Personal Support Worker October 2023-June 2024

Resolve Support Services Agency – Toronto, ON

Provide personal care and companionship for seniors and persons with disabilities

Provide support to clients who are physically challenged

Assist clients with activities of daily living

Provide support with basic life management skills

Prepare and serve food to the clients according to the guidelines

Track medication consumption

Communication updates to the patient and their family

Schedule medical appointments and obtain prescriptions PERSONAL SUPPORT WORKER (PLACEMENT): GREENVIEW SENIOR LODGE, NORTH YORK, TORONTO 2023

Assisting with daily personal care, including bathing, grooming, oral hygiene, toileting, and dressing.

Preparing nutritious meals and helping clients with eating, if needed.

Performing light housekeeping duties, such as laundry, changing bed linens, and tidying up living spaces.

Helping clients with physical exercises and other needs as directed.

Administering medications and treatments under safety procedures.

Escorting and assisting clients with appointments and activities.

Providing companionship and engaging clients in social and recreational activities.

Observing clients’ overall health condition and reporting any changes or concerns.

Maintaining detailed records of care and services provided. Volunteer 2023

Salvation Army – 303 Oriole Pkwy, Toronto, ON

Provide support to clients who are physically challenged

Provide assistance/support with activities of daily living for clients

Prepare and serve food to the clients according to guidelines

Provide personal care for clients.

Volunteer 2023

ACSA Community Food Centre – 1911 Kennedy Road, Toronto, ON

Assist in distributing food items to the community

Assist in unloading and unpacking groceries from the van

Clean and sanitize food preparation areas to establish proper hygiene EDUCATION

Diploma in Community Service & Addictions Worker June 2025 Canadian Institute of Management and Technology (CIMT) College Scarborough, ON M1S 3L1

Diploma in Personal Support Worker August 2023

CLI College of Business, Health & Technology

Scarborough, ON M1R 5G4

BSc Linguistics 2000

University of Nigeria

Nsukka, Nigeria

CERTIFICATES AND TRAINING

NACC (National Association of Career Colleges) - Toronto, ON 2023

CPI (Crisis Prevention Intervention) - Toronto, ON Valid until October 19, 2025

WHMIS - Toronto, ON 2023

Food Handler - Toronto, ON Valid until 2028

Safe Management - Toronto, ON 2024

AODA (Accessibility for Ontarians with Disability Act) - Toronto, ON 2023

First Aid and CPR - Toronto, ON

CPR (Cardiopulmonary Resuscitation) - Toronto, ON

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