Quality Assurance Analyst

SHAEQ AHMAD

*****.***@*****.*** • 437-***-**** • https://www.linkedin.com/in/shaeq/

Quality Assurance Analyst, Microsoft Dynamics

HIGHLIGHT OF QUALIFICATIONS

9+ years of experience in Quality Assurance, performing manual and automated functional testing across clients across various industry groups.

Quality Analyst with 9+ years of experience in manual and functional testing across web and enterprise applications, ensuring high-quality deliverables.

Skilled in analysing requirements, creating comprehensive test plans, and executing manual/automated test cases to validate functionality, usability, and performance.

Strong expertise in defect management using tools such as JIRA and Confluence, with a proven record of tracking, reporting, and resolving issues effectively.

Proficient in SQL for backend data validation and experienced in Cucumber BDD, contributing to test automation and CI/CD integration.

Well-versed in Agile and SDLC methodologies, actively participating in sprint planning, daily stand-ups, and retrospectives to align QA with project goals.

Adept at collaborating with cross-functional teams including developers, business analysts, and product owners to clarify requirements and ensure seamless delivery.

Recognized for strong analytical and problem-solving skills, with the ability to identify gaps, risks, and process improvements.

Excellent communication and documentation abilities, skilled in writing clear bug reports, test documentation, and knowledge-sharing materials.

Highly adaptable, detail-oriented, and committed to continuous learning and process improvement in QA practices.

PROFESSIONAL EXPERIENCE

Specialist - Quality Engineering, LTIMindtree Jul 2023 - Present

Developed detailed test plans, cases, and scripts aligned with business/technical requirements.

Contributed to automation using Cucumber BDD integrated with CI/CD pipelines.

Reported, tracked, and verified defects using JIRA, ensuring timely resolution with developers and stakeholders.

Actively participated in Agile ceremonies, contributing QA insights to sprint planning, grooming, and retrospectives.

Wrote and executed SQL queries to validate backend data integrity and business rules.

Participated in Agile ceremonies including sprint planning, stand-ups, and retrospectives to ensure effective QA integration within the development lifecycle.

Provided QA input during release planning, validating readiness and minimizing production risks.

Mentored junior team members and supported knowledge sharing through QA best practices and documentation.

Senior Test Engineer, LTIMindtree Oct 2017 - Jun 2023

Led multiple end-to-end software implementations, which included conducting gap analysis, mapping to- be business processes, performing system configuration and testing, managing data conversions for re-write projects, and training end-users to ensure successful adoption

Collaborated closely with clients, project managers, development, and DevOps teams to gather requirements and translate them into functional solutions

Facilitated workshops and hands-on training sessions, providing both documentation and coaching to end- users

Shaeq Ahmad *****.***@*****.*** 437-***-**** 2 of 2

Ensured that the implemented solutions aligned with client business needs and industry best practices, while reducing manual processes and increasing efficiency Test Engineer, LTIMindtree Oct 2015 – Sep 2017

Collaborated with stakeholders to review process flows and ensure test coverage matched business expectations

Conducted early requirement reviews to identify functional gaps and provided input on possible process optimizations

Supported story refinement and ensured business rules were traceable in QA deliverables

Diagnosed build failures due to faulty commits, improved regression test coverage while implementing pre- QA regression checks

Implemented regression checks in pre-QA build processes, enabling QA teams to start story validation on clean builds

Utilized Effort Estimation of team involved in web development EDUCATION

Bachelor of Technology in Electronics & Communication Engineering, WBUT, India 2015 CERTIFICATIONS

Planning and Releasing Software with Jira, LinkedIn Sep 2025 Certification Prep: Scrum Master, LinkedIn Aug 2025 Consulting Foundations: The Concept of Value, LinkedIn Aug 2025 Consulting Foundations: Client Management and Relationships, LinkedIn Aug 2025

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