Customer Service Associate
Resume:
Eric Adams
***** ***** **. ** #**** Kent, WA ****1
Ph. 253-***-**** Email. ************@*******.***
Skills and Qualifications:
Strong communication skills
Customer service orientation
Adaptability and ability to work under pressure
Strong analytical and critical thinking skills
Proficient, creative and energetic team player
Education:
Washington State University, Pullman, WA
Bachelor of Arts in Communication
Major: Public Relations
Minor: English
Green River Community College, Auburn, WA
Associate of Arts
Experience:
Fred Meyer, Front End Customer Service Associate/Accountant and Bookkeeper, February 2005-Present
Won 13 awards for providing excellent customer service
Able to maintain and exceed Kroger’s expectations for cashier productivity by having over 110% productivity rate
As part of Self-Checkout trained, my store has the #1 Self-Checkout use in all Fred Meyer stores with a customer use of an average 52.1% SCO utilization
Most improved in cashier performance in Period 13 of 2012
Most improved cashier in productivity in Period 4 of 2010
Learned valuable customer service and interpersonal communication skills
Worked during Thanksgiving, winter, and summer breaks to help finance college education
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