Customer Service Relations, Sever, Labor work, Hostess and more

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

DW DIAMOND WALKER

Maricopa, AZ 85044 682-***-**** ************@*****.*** Talented individual skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. I'm a reliable candidate ready to take on new challenges using problem-solving and task prioritization skills to help the company succeed.

• Team Leadership • Business Planning Complex Problem- Solving

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• Customer Service • Employee Relations • Training and Mentoring

• Inventory Control

June 2023 - Current

Manager's Assistant

NoseCandy LLC Tampa, Florida

Helped senior managers run smooth operations by independently handling day-to- day requirements.

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Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems.

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• Optimized inventory for maximum revenue generation. January 2023 - July 2023

Lead Hostess

Jotoro Tampa, Florida

• Improved team success by training new serving staff and hosts.

• Avoided customer delays by backing up servers during busy periods. Upheld restaurant's service-oriented reputation by staying positive and upbeat in every situation.

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December 2021 - November 2022

Server/bartender

Tampa Pizza Company Tampa, Florida

• Offered flexible working hours to cover busy shifts during periods of high demand.

• Led dining team to continuously exceed quality and service expectations.

• Trained and supervised bar staff to deliver exceptional service to customers. January 2020 - August 2021

Crew Member

Fun on the Run Fort Worth, Texas

Delivered exceptional service to every guest with consistent use of company- customer relations strategies.

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EDUCATION

Assisted guests to select menu choices, review club cards and participate in add-on sales.

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• Satisfied customers with fast, friendly and knowledgeable service. May 2023 Diploma

Spoto High School, Tampa, Florida

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