Case Management Behavioral Health

DARAH MARIE BROWN

Contact: ***********@*****.***; 602-***-****; 2910 West Marconi Ave, Phoenix, AZ 85053 Summary: Dedicated and versatile professional with over 13 years of experience across childcare, legal document preparation, accounting, investigative work, and family support services. Skilled in case management, client relations, and administrative support. Experienced in supporting children with Autism and participating in Child and Family Team

(CFT) meetings. Recognized for organizational skills, attention to detail, and ability to handle sensitive matters with professionalism.

EXPERIENCE

FAMILY SUPPORT & CASE MANAGEMENT EXPERIENCE

Self-Directed 2011-Present

- Provide daily care, behavioral support, and advocacy for child with special needs

(Autism), requiring collaboration with therapists, behavioral coaches, educators, and healthcare providers.

- Participate om Child and Family Team (CFT) meetings to coordinate services and develop strategies to meet behavioral, educational, and social needs.

- Facilitate communication between multiple stakeholders including schools, behavioral health providers, and family members.

- Manage documentation, schedules, and follow-up referrals to ensure compliance with treatment plans.

- Develop individualized coping strategies and support systems tailored to the child’s needs.

CASE MANAGEMENT & BEHAVIORAL HEALTH

The Cardinal ABA 2024

Department of Child Safety 2024-2025

- Conducted child abuse and neglect investigations in compliance with state and federal regulations. (Department of Child Safety)

- Prepare legal documentation with precision and confidentiality, ensuring accuracy and compliance with court and state standards. (Department of Child Safety)

- Collaborated with police, therapists, and educators to create and monitor safety/care plans. (Department of Child Safety)

- Drafted legal documents for dependency cases and testified in court proceedings.

(Department of Child Safety)

DARAH MARIE BROWN

Contact: ***********@*****.***; 602-***-****; 2910 West Marconi Ave, Phoenix, AZ 85053

- Facilitated team decision meetings and maintained accurate case documentation.

(Department of Child Safety)

- Supported children with Autism and special needs in daycare and home settings.

(The Cardinal ABA)

- Collected and analyzed behavioral data to track progress toward individualized goals. (The Cardinal ABA)

- Documented session notes for continuity of care and treatment monitoring. (The Cardinal ABA)

- Partnered with families to extend therapeutic practices into the home environment.

(The Cardinal ABA)

LEGAL & ADMINISTRATIVE SUPPORT

CIOX Health 2017-2018

Blue Cross Blue Shield 2018-2021

Accident Law Group 2021-2024

- Processed HIPAA-protected medical records and collaborated with providers/agencies to resolve members case. (CIOX Health, Blue Cross Blue Shield)

- Coordinated with internal departments to meet compliance and reporting standards. (CIOX Health, Blue Cross Blue Shield)

- Managed Release of Information requests in compliance with HIPAA and legal standards. (CIOX Health, Blue Cross Blue Shield, Accident Law Group)

- Assisted patients and providers with record access, demonstrating discretion and professionalism. (CIOX Health, Blue Cross Blue Shield)

- Scheduled and coordinated meetings, maintained sensitive documentation, and handled confidential correspondence. (CIOX Health, Blue Cross Blue Shield, Accident Law Group, TiƯany & Bosco, The Cardinal ABA, Department of Child Safety)

- Drafted legal and financial documents for law firms, supporting attorneys and clients in compliance-based environments. (Accident Law Group) ACCOUNTING & FINANCE

Accident Law Group 2021-2024

TiƯany & Bosco 2024

DARAH MARIE BROWN

Contact: ***********@*****.***; 602-***-****; 2910 West Marconi Ave, Phoenix, AZ 85053

- Managed client trust accounts, attorney reimbursements, and credit card processing. (Accident Law Group, TiƯany & Bosco)

- Paticipated in financial compliance meetings to ensure accuracy of accounts.

(Accident Law Group, TiƯany & Bosco)

- Oversaw AP/AR, payroll, and reconciliations for a busy law firm. (Accident Law Group, TiƯany & Bosco)

- Coordinated attorney-client meetings and financial reporting. (Accident Law Group, TiƯany & Bosco)

- Supervised accounting staƯ and ensured compliance with client billing and trust accounts. (Accident Law Group)

CUSTOMER SERVICE & HOSPITALITY

Hollywood Casino 2009-2014

Il Primo Pizza 2014-2016

Tailgater’s Sports Bar 2025 (current)

- Provide high-quality customer service in a fast-paced environment. (Hollywood Casino, Il Primo Pizza, Tailgater’s Sports Bar)

- Handled cash transactions and resolved conflicts with professionalism. (Hollywood Casino, Il Primo Pizza, Tailgater’s Sports Bar)

- Developed conflict resolution, multitasking, and interpersonal skills in high-volume settings. (Hollywood Casino, Il Primo Pizza, Tailgater’s Sports Bar)

- Strengthened crisis de-escalation, teamwork, and problem-solving abilities.

(Hollywood Casino, Il Primo Pizza, Tailgater’s Sports Bar) EDUCATION

Northern Arizona University

Master of Education: Special Education:

Positive Behavior Support Emphasis, 2023

University of Phoenix

Bachelor of Science: Criminal Justice,

2021

SKILLS

Case Coordination &

Documentation

Child & Family Team (CFT)

Meetings

Autism & Special Needs Support

Crisis Intervention Support

Confidential Recordkeeping

Communication & Collaboration

Investigative Research & Reporting

Time Management & Organization

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