Customer Service Representative
Resume:
Mitchell Hogan
Belleville, MI *****
*******************@***********.***
Work Experience
Production Operator
Webasto Roof Systems-Plymouth, MI
January 2024 to September 2024
To assist with applying parts to assemble convertible roofing tops for Stellantis. Content Moderator
Teleperformance-Detroit, MI
March 2022 to January 2024
To help keep the internet safe, by flagging inappropriate videos such as smoking, nudity, twerking, etc. Things that didn’t follow the companies guidelines Customer Service Representative
Introdonix international corporation-Remote
May 2021 to December 2021
Provide world class customer service, claims filing, adjudication, examiner, etc. Claims Examiner
Robert Half-Dearborn, MI
November 2020 to January 2021
Claims examiner, adjudication, customer Service Representative, claims filing, etc Warehouse Associate
Workbox Staffing-Southgate, MI
March 2018 to March 2020
To stock, load, and assist with assembly production. Bottling picking, dock loading, pallet jack operator Warehouse Associate
Workbox Staffing-Brownstown, MI
July 2019 to July 2019
using equipment to assist with packaging products before they are shipped out. Dock loading, using Jennifer headset system to bottle pick before packaging, stocking expert. Machine Operator
Forge Industrial Staffing-Livonia, MI
September 2017 to September 2018
By using equipment to assist with manufacturing, packaging, along an production line. Online Specialist (Customer Service Representative) Google-Farmington Hills, MI
January 2017 to August 2017
To assist business owners with creating and optimizing a Google Ad Words account to help further their businesses. Inbound registration, outbound follow-ups, and appointment scheduling. Customer Service Representative/Call Center
Concentrix-Farmington Hills, MI
August 2016 to January 2017
To provide great customer service, inbound registration, outbound follow -ups, case management, case escalations, recalls
& appointment scheduling.
Education
High school Diploma
Southfield High school
September 2007 to June 2011
Skills
• Customer service
• Customer service representative (2 years)
• Fast learner
• Customer Service Representative (2 years) (2 years)
• Powerpoint
• Problem Solving
• Data Entry (1 year)
• Google AdWords
• Google Analytics
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