Network Engineer Senior

ERIKA COLON **********@***.*** 626-***-****

SENIOR NETWORK ENGINEER

Experienced IT leader with deep technical expertise in designing, deploying, and supporting secure, high-performance enterprise networks. Over a decade of proven success in network infrastructure management, fiberoptic systems, disaster recovery planning, and enterprise system integration. Skilled in strategic planning, advanced troubleshooting, and lifecycle technology management. Adept at collaborating with cross-functional teams to align network technologies with business and operational goals. Recognized for driving efficiency, improving system reliability, and enhancing cybersecurity across complex environments.

TECHNICAL SKILLS

Networking & Infrastructure: TCP/IP, DNS, DHCP, VPN, VLANs, PXE Boot, Cradlepoint Routers, Firewalls, Fiberoptic Cabling Systems & Tools: Windows Server 2003–2019, Office 365, Active Directory, VMware, RingCentral, Intune, Azure, Exchange 2007/2010, Entra Support & Monitoring: ServiceNow, ConnectWise, Remedy, Dameware, TeamViewer, AnyDesk, Symantec Backup Other Technologies: Salesforce, Citrix, Lotus Notes, RAdmin, USMT, Ghost Imaging, Control M, Bluebeam, Crystal Reports

EDUCATION

B.S. in Computer Information Systems – Bernard Baruch College, New York, NY

PROFESSIONAL EXPERIENCE

Dept. of Public Works (Contract) – Alhambra, CA

Senior Network Engineer 11/2021 – 05/2025

Oversaw network infrastructure upgrades and endpoint deployments across public sector facilities.

Directed fiberoptic and structured cabling installations to support high-speed communication between departments.

Diagnosed and resolved advanced Layer 2/3 network issues and escalated to city-wide IT teams as needed.

Supported VPN configuration, disaster recovery planning, and system security audits.

EnvisionTec / Desktop Metal

Senior Network Engineer 11/2018 – 10/2021

Led national team supporting enterprise connectivity and remote access for 3D printing systems and CAD workstations.

Configured and secured network connections across manufacturing plants and customer sites.

Oversaw firmware updates, diagnostics, and system integrations to ensure business continuity.

Collaborated with DevOps and compliance teams to align infrastructure with business and security objectives.

PacSun (Remote) – Anaheim, CA

Senior Network Engineer (POS) 10/2016 – 11/2018

Provided Tier 2 network and POS support for over 400 retail sites, resolving connectivity issues via Remote Desktop.

Maintained Active Directory entries, user roles, and DNS/DHCP configurations to ensure uptime.

LA County – VSAP Elections

Network Field Engineer 09/2020 – 11/2020

Installed Cradlepoint AER2200 routers and ensured secure network connectivity for voting systems.

Performed bandwidth tests, configured routers, and monitored polling site uptime with NOC support.

Disney (via US Tech) – Anaheim, CA

POS Technician 04/2015 – 03/2020

Deployed POS and wireless network equipment across parks and retail locations.

Worked closely with infrastructure teams to maintain compliance with Disney IT standards.

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