Los Angeles Case Manager

FRANCIS OCON, RN, BSN, ACRN, PHN

Los Angeles, California 310-***-**** ***********@*****.***

As a medical professional, my goal is to leverage my experience to promote a healthy lifestyle through health education in any capacity. My combined experience has fostered compassion, empathy, and a commitment to treating individuals with dignity and respect, while serving as a reliable resource for achieving their optimal health.

Work History (Clinical and Non-Profit Sector)

RN Case Manager (Travel Contract) July 2025 to August 2025

Ronald Reagan Medical Hospital West Los Angeles, California

RN Supervisor February 2025 to July 2025

AltaMed Pediatric Wellness Clinic (CHLA) Los Angeles, California

Nursing Program Manager September 2024 to November 2024

Access to Prevention Advocacy Intervention and Treatment (APAIT). Los Angeles, California

RN Care Team Manager (RNCTM) Oct 2023 to December 2023

AIDS Healthcare Foundation (AHF) Los Angeles, California

RN Medical Care Manager (MCM) August 2021 to September 2023

Menshealth Foundation (MHF) West Hollywood, California

Medical Care Manager (MCM) July 2021 to August 2021

AIDS Project Los Angeles (APLA), Baldwin Hills, California

RN Medical Care Manager (MCM) January 2020 to July 2021

Menshealth Foundation (MHF) West Hollywood, California

Professional Responsibilities: (Nurse Manager/Supervisor/Case Manager)

As a Nurse Manager/RN Supervisor, I empowered clinical staff to deliver patient-centered care through coaching, outreach, prevention, and vaccine education. As a Case Manager, I coordinated medical care, collaborated with multidisciplinary teams, and conducted utilization reviews to optimize health outcomes. I also managed administrative duties, including monthly reporting and leading quality improvement initiatives to enhance patient safety and experience.

Work History (Hospital and Clinical Setting)

RN. Emergency Room (Travel Contract) 11/2018 to 12/2018

Saint Francis Medical Center Lynwood, California

RN Emergency Room (Per Diem) 01/2018 to 12/2018

Arcadia Methodist Hospital Arcadia, California

RN Emergency Room (Travel Contract) 02/2018 to 08/2018

Kaiser Permanente Panorama City, California

Emergency Department RN 12/2015 to 12/2017

Riverside Community Hospital Riverside, California

Medical Surgical RN 12/2012 to 12/2015

Riverside Community Hospital Riverside, California

Professional Responsibilities (ER and Medical Surgical Nurse)

As an ER and Medical-Surgical nurse, I collaborated with physicians to assess and treat patients, ensuring safety through effective communication and teamwork. I administered medications/vaccines, monitored responses/reactions and developed personalized care plans. Additionally, I provided education to patients and families to support safe transitions to home, serving a diverse and vulnerable population.

Educational Background

University of Phoenix (Cum Laude: 3.8 GPA) Graduated: November 2024

Baccalaureate of Science in Nursing Full Time (Online)

University of Phoenix Graduated June 2004

Baccalaureate Degree in Human Services Diamond Bar, California

Mount San Antonio College Graduated June 2011

Associate Degree in Nursing Walnut, California

Fashion Institute of Design and Merchandising Graduated

Associate Degree in Costume Design Los Angeles, California

Fashion Institute of Design and Merchandising Graduated

Associates Degree in Fashion Design Los Angeles, California

Additional Training, Certification, Licensure and Accolades

BRN License # 815944 Expires 08/2027

Public Health Nurse # 572782 Expires 08/2027

American Red Cross BLS Expires on 01/2027

AIDS Care Registered Nurse Certification (HANCB) Expires on 08/2027

American Red Cross CPR/AED Expires on 07/2026

Electronic Health Records (EHR) experience: All Scripts, Epic, Cerner, Meditech, Optum (Interqual)

Languages: English and Tagalog

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