Data Entry Customer Service
Resume:
Joeanna Flores
*************@*****.***
Oxnard Ca 93036
Objective
To obtain a position where I can apply my skills and abilities and continue to grow professionally. Qualifications
•Telephone Switchboard Operations
•Customer Service Skills
•Active Listening
•Calmness
•Conflict Resolution
•Emotional Regulation
•Self-Discipline
•Teamwork
•Data Entry Skills
•Microsoft Word
•10-key by touch •Typing: 40 wpm
Other;
•Housekeeping
•Sanitize
Work History
Joeanna’s Housecleaning
Oxnard,Ventura,Camarillo,T.O. CA -2013-
General Cleaning/Disinfecting. Vacuuming, sweeping, mopping floors, dusting furniture and surfaces. Disinfecting and cleaning bathrooms, kitchen. Essential for maintaining the privacy and security of a residence
Excellent organizational skills are needed to manage tasks and maintain order.
Carquest
Auto Parts Delivery Driver
Oxnard Ca, 2010-2011
Write customer orders and sales contracts according to company guidelines. Arrange merchandise and sales promotion displays and delivered parts that were requested.
Listen to and resolve customer’s complaints regarding products and services. Call on prospective customers to explain company services.
Ocean Breeze Agricultural Mgmt Secretary Oxnard Ca, 2010
Greeted customers, answered multi-line phones.
Operated and maintained office machines: faxes, mail distribution.
Ordered supplies, assisted with invoices, also assisted with HR Department.
Wellcomp
File Clerk
Oxnard Ca, 2009-2010
Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Find and retrieve information from files in response to requests from authorized users.
Accurate data entry; ensured workers compensation information matched. Trusted with confidential information.
Ventura Para Transit
Customer Service Representative Camarillo Ca, 2008
Conferred with customers by telephone regarding orders or cancellations.
Ensured that appropriate changes were made to resolve discrepancies. Completed contract forms; prepared routine record keeping.
Education
Oxnard Adult School
REFERENCES AVAILABLE UPON REQUEST
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