Virtual Assistant, Data Entry

James Christopher Walker

Preferred Name: Chris

**********@*********.*** 704-***-****

Remote / Work from Anywhere

Professional Summary

Versatile professional with 23+ years of experience at AT&T; in telecommunications, customer service, and technical support, combined with recent CDL truck driving expertise. Proven ability to manage customer inquiries, resolve complex technical issues, and deliver reliable solutions in fast-paced environments. Skilled in virtual assistance, data entry, scheduling, and file management with strong attention to detail and organizational skills. Recognized for reliability, professionalism, and adaptability, with a track record of excelling in both independent and team-based roles. Seeking remote opportunities to leverage communication, problem-solving, and multitasking abilities while contributing to organizational success.

Key Skills

Customer Support & Virtual Assistance Microsoft Office & Google Workspace Data Entry & File Management Scheduling & Email Management Telecommunications Troubleshooting CDL Licensed Professional Truck Driving Professional Experience

Professional Truck Driver (CDL Licensed)

Hardy Brothers Trucking — Siloam, NC Feb 2025 – June 2025 Schneider — Charlotte, NC Sept 2024 – Oct 2024

• Operated commercial tractor-trailers for regional and long-haul deliveries

• Ensured safety, DOT compliance, and on-time freight transport

• Delivered professional customer service at pickup and delivery sites Telecommunications Technician

AT&T; 2000 – 2023

• Delivered technical support and troubleshooting for residential/business telecom services

• Installed/maintained wireline systems and provided multi-channel customer support

• Recognized for reliability, professionalism, and 23 years of continuous service Education

ECPI University, Charlotte, NC — Computer Technology (1995–1996)