Results-driven BI and Data Analytics professional with 3.4+ years of experience in reporting, operations analytics, and process improvement. Skilled in transforming raw data into actionable insights through interactive dashboards, data modeling, and advanced DAX. Proficient in SQL for data extraction, transformation, and performance analysis. Experienced in collaborating with stakeholders to design BI solutions, automate reporting, and enhance KPI monitoring. Adept at leveraging Power BI, SQL, and analytical tools to drive efficiency and data-driven decision- making.
Power BI : Desktop & Service.
Data Transformation: Power Query (M Query), SQL, ETL DAX & Data Modeling: Calculated columns, measures, KPIs
SQL: (Basic to Advanced) Joins, Subqueries, CTEs,
Window Functions, Aggregations, Data Extraction &
Transformation.
MS Excel : Pivot Tables, VLOOKUP/XLOOKUP,
Conditional Formatting
ETL & Data Warehousing (Star/Snowflake schema,
fact & dimension tables)
Project Documentation: BRD, FRD, User Stories, Use Cases, SOPs
Ticketing & Workflow Tools: JIRA, SIM
Accomplishments:
Managed seller/vendor queries using ticketing tools while maintaining accurate project documentation
(SOPs, workflows, and case records), ensuring timely resolution of high-priority cases and knowledge continuity across teams.
Developed automated performance dashboards and reports in Power BI & Quick Sight, giving stakeholders real-time visibility into KPIs, milestones, and operational trends for faster decision-making. Analyzed large-scale operational datasets to identify performance bottlenecks and provide actionable insights.
Proactively flagged and addressed risks, delays, and critical dependencies across cross-functional teams
& Streamlined workflows.
Drove continuous improvement by gathering feedback, implementing process enhancements, and mentoring team members.
Developed a BI dashboard to detect and monitor forged test reports, uncovering that 30–40% of seller submissions were non-genuine; provided leadership with real-time visibility into fraudulent activities, streamlined compliance checks, and improved operational efficiency by 40% through automation and proactive monitoring.
Improved SLA compliance from 80% to 97% by developing a dashboard to track pending action tickets, statuses, and SME dependencies, enabling proactive identification of red-flag cases. Provided technical support for an analytical platform, resolving user queries and ensuring smooth operations.
Monitored and analyzed project KPIs including system size, power requirement, financial analysis, O&M, and asset management.
Amazon Development Center India Pvt. Ltd.
Senior Associate - Operation Analyst
Accomplishments:
Apr 2021- Jun 2024
Globus Thenken Technologies Pvt. Ltd.
Platform Support Executive - BI
Apr 2025 - Jun 2025
BI DEVELOPER POWER BI SQL DATA ANALYTICS
· 907-***-**** · **************@*****.*** ·
Sinhgad Road, Vadgaon (BK), Pune
AKASH SUTAR
PROFESSIONAL EXPERIENCE
KEY SKILLS
Sinhagad Technical Education Society, Pune 2017-2020 Datavetaa Technologies, Pune
Bachelor of Engineering (Mechanical Engineering)
TrainSmart Academy, Mumbai
Certified Business Analyst Professional 35 PDs as prescribed by IIBA for CBAP Data Analytics Training – Power BI and Advanced SQL EDUCATION
PROJECTS AND INITIATIVES
Assisted stakeholders in leveraging platform insights for accurate planning, performance tracking, and decision-making.
Working closely with stakeholders to define KPIs and build strategic data models for performance measurement.
ACHIEVEMENTS
Awarded for 100% quality in 2022 & 2023.
Recognized as 'Ace of Spades' in C-Ops (2023).
“Eureka” : Recognized for driving innovation by automating reporting, streamlining processes, and improving productivity, contributing to organizational growth and efficiency. Analyzed actual and forecasted PV production with weather adjustments. Monitored O&M costs, revenues, and expenses for financial tracking. Built a Power BI dashboard with DAX for performance insights. Improved visibility into plant efficiency and cost optimization. PV Generation & Asset Performance Dashboard:
Globus Thenken Technologies
Tracked associate productivity (TPH) and quality using SQL (Joins) and Excel. Built a Power BI dashboard with DAX to monitor individual and team performance. Enhanced visibility of gaps, improving efficiency and quality compliance.
Workforce Productivity & Quality Performance Dashboard: Amazon Development Centre India Pvt. Ltd. (Product Assurance Ops) Built a 3-year SQL-based repository and interactive BI dashboard to classify reports as genuine/forged, analyze trends, and quickly validate test report IDs. Test Report Validation & Document Analysis Dashboard: Amazon Development Centre India Pvt. Ltd. (DETECT-OPS) SLA Compliance & PAA Case Management Dashboard:
Identified SLA breaches in query resolution due to SME dependencies. Used SQL (Joins) and Excel to prepare and structure ticket data. Developed a Power BI dashboard with DAX to monitor KPIs like SLA status, pending cases, and ownership.
Amazon Development Centre India Pvt. Ltd. (Product Assurance Ops)