Information Security Officer
Resume:
HARRY J. BANKS
Spring Valley Ca *1977
***********@*****.***
OBJECTIVE: To obtain a challenging and fulfilling position in Network Administration and Information Cybersecurity with a company that will benefit from my management and technical expertise.
TECHNICAL SUMMARY:
5 years’ experience as Information Security officer.
6 years Infrastructure Manager
19 years’ experience with WAN/LAN in military and commercial environments
Installed and configuring server operating systems, such as Windows 2016, 2012, 2008, 2000 Advance server and Windows NT 4.0
Installing Windows 10, 7 Pro, and Premium, Windows XP, Windows 2000, and Windows 98 on desktop and laptop computers.
Configuring desktop and laptop computers for remote and local access for military and commercial network.
Installing CAT6, CAT5 and Fiber Optic Cabling
Expert in troubleshooting TCP/IP problems
Proficient in Linux Red Hat
Proficient in reading and interpreting guides and technical documentation
Active DOD Clearance (TS/SCI)
PROFESSIONAL EXPERIENCE:
April 2020 – November 2020 Amazon LAX 9 Associate
Throw boxes on the Conveyor belt.
Clear trucks of its inventory and place the inventory on the conveyor belt to be process
Pallet received
Jams and work on the index
Clearing Jams all over the complex.
Problems solving
Sorting
Sit-down fork lift
Dec 2017 – Present
Information Security Manager US federal government Edwards Air force Base AFRL- West
Supervisor of 6 personal in the Cybersecurity
In charge of daily day to day cybersecurity routine tasker
Manage the Risk Management Framework (RMF) for Edwards Air Force Base AFRL-West
Research, develop, implement, test, and review an organization's information security in order to protect information and prevent unauthorized access.
Inform users about security measures, explain potential threats, install software, implement security measures, and monitor networks.
Manage all the TEMPEST room at Edwards Air Force Base AFRL-West
Monitor All Operations and Infrastructure AFRL data center
Monitor Regulation Compliance for Edwards Air Force Base AFRL-West
Map out the Security Incident Response Program
Monitor Internal and External Policy Compliance
Dec 2014 – Dec 2017
Infrastructure and Cybersecurity Manager Edwards Air force Base AFRL- West
Manage all server, switches, and router in the data center.
Responsible for end of life for all hardware and software at Edwards Air force Base AFRL- West
Ensure all IVAM vulnerability was resolved or Plan of Action & Milestones (POAM) was created
Ensure all vulnerability patches for the desktop, laptop server, switches, and routers were pushed and install.
Run ACAS scan on the network to identify new vulnerability and ensure vulnerability patch were applied correctly.
Ensure all software was current.
Continuous monitor the network to check the security control are working and protecting the baseline of the network.
June 2008- Dec 2014
US federal government Systems Administrator, Naval Special Warfare Group NAB Coronado, CA
Systems Engineer
System Administration of all IT systems connected to the Local Area network (LAN) and a combination of developing, monitoring, coordinating, processing, controlling, transmitting, and safeguarding electronic information.
Develop and implement policies and procedures for the command System Administration functions and reviewed request for procurement of software and hardware for compatibility and compliance.
Schedule the installation of new or modified hardware, software, and other related operating systems.
Apply data recovery techniques sufficient to recover data after hardware and software failures.
Develop and implement training content on how to administer Global Command and Control System (GCCS-J) when the server needed to be service, how to process Blue Force Tracker devices (BFT), how to configure Falcon View, C2PC, Mr. socket which translate BFT brevity code and secure connect over a specify port from BFT device and GCCS-J server. Documentation on how to use and manage MSC G-Brat table used to replicate the naming convention of the BFT devices with Mission Management Center (MMC). Documentation on how to install Google Earth and how to insert KML file which is used form translating brevity code of the Blue Force Tracker (BFT) the KML also provided a secure connection to the Google earth server. While a Part of the BFT Outreach program wrote training procedure on how to use the BFT device for all the Boat Unit, Seals Team, and Unit local and aboard. Wrote documents on how to setup a Tackle Operation Center (TOC) for Unit One station in Guam. Wrote Job Qualification Requirements for the military personal to take over the BFT programs. policies and procedures that are written and orally communicated to our customer base, draft reports on the Mission Vehicle Service (MSV) this report consist of the location of ship station in PI this report was giving to SOCOM, and Unit One every day for the command and higher level management. Would send out hourly reports on the status of GCCS-J server, the BFT feeds, client computers, and 911 alerts when they happen. Help customers working aboard with password word rest, unlocking accounts and help with Outlook reach back problems.
Review requests for acquisition, operation and upgrading of software and hardware; and coordinating and monitoring the command System Administration training program.
Assist other system administrators on all systems connected to the LAN taking actions as necessary to ensure services are working as designed.
Provide assistance in planning and scheduling the installation tactical communication hardware, software and operating systems.
I develop and maintain relationships with customers with diverse needs. I provide technical information about products and services. I assisted the needs of customers and identify or tailor products and/or services to meet their needs with programs like IMOM, Birddogs tool for Falcon Views, and KML file for Google Earth, Falcon View, Mr Socket. I resolve non-routine problems, questions, or complaints and direct the most complex problems, questions, or complaints to the appropriate person6. Manage accounts, network rights, and access to systems and associated equipment or software.
Apply information technology principles and practices while providing world class customer and technical support, managing IT networks, monitoring, systems resources to include performance capacity, availability, and recovery of systems.
Develop and document System Administration standard operating procedures and maintain system configuration documentation to provide problem solving solutions.
Ensure system availability, functionality, integrity, and efficiency at all times to include the installation and integration of system fixes, updates, and enhancements, while implementing information assurance principles and techniques.
Use logic to identify alternatives to solve technical problems, I Identify issues, ascertain root causes, provide recommendation, and apply solution.
March 2006 – June 2008
Infrastructure Manager/Help-Desk Lead CACI International, INC. Arlington VA
Employed as a member of the Enterprise Information Technology Contract (EITC) which provides COMNAVSPECWARCOM an Echelon II Major Claimant, component of the United States Special Operations Command (USSOCOM) with technological assistance. Responsible for infrastructure, and Help-Desk support as required, support and redesigning existing systems as necessary, performance tuning, capacity planning, establishing and maintaining network connectivity, network monitoring and troubleshooting based on a Microsoft network environment. Infrastructure and Help-Desk support.
Installed over a hundred Category 5 Ethernet (CAT5e) cables for network connection on Unclassified/Non-secure Internet Protocol Router Network (NIPRNet) and Classified/Secret Internet Protocol Router Network (SIPRNet). Installed over a hundred CAT5e cables for Network connection, analog phone communication connection on NIPR and Class SIPR networks.
In charge of moving customer analog and digital telephones line when customer would move location within (NSW).
Responsible for analysis and trouble shooting network, and phone communication problems.
Responsible for helping customers setup voice mail and reset voice mail password
Document my work with VISO drawing, and REMEDY.
Provide in-depth installation and troubleshooting to all Dell computer systems supporting, and Dell, Toshiba, IBM, Gateway laptops.
Provide computer support to Human Resources training.
Responsible for incoming phones calls and emails, including walk-ins. provided technical assistance for 1500+ customers.
Create, update and respond to trouble calls using Remedy 6.0 for work history documentation and technical escalations.
Other responsibilities include assisting desktop support technicians with repair or replacement of hard drives and data recovery for desktop and laptop peripherals including Dell and Compaq/HP workstations. Install, troubleshoot and/or update Windows XP, MS Office and other Navy Applications including group policies and virus updates.
Image and issue DoD authorized unclassified laptops for travelling personnel.
Create and document technical resolutions for customer. Created and implemented SOP's and other guidelines that streamlined work processes.
In charge of configuring and installed Automated Air Load Planning System (AALPS) software on NSW Dell computer.
Trained co-worker how to install and troubleshoot AALPS software.
Trained co-worker and Military personal on how to Image Desk-top and laptop
In charge of inventory for all computers and laptops at NSW.
March 2000-March 2005
Sr. Network Engineer New Age Systems Inc. Alexandria VA
Contracted with Space and Naval Warfare Systems (SPAWAR) to provide support and subject matter expertise for a Scientific Network in Meteorology Technology.
Provided desktop and laptop support for 45 users at PMW-150
Back up user’s laptop and desktop data once a week with Backup Exec.
Assisted users with computer related problems, such as printing, TCP/IP connections, email, and remote access issues.
Image and issue DoD authorized unclassified laptops for travelling personnel.
Worked on Joint Protection Enterprise Network (JPEN) for Homeland Security. Participated in Homeland Security project with the Los Angeles Police Department
Responsible for setting up and configuring monthly Video Telecommunication Conferences (VTC).
Trained co-worker and users on applications need to complete tasks.
Test and configure new software for Laptop and desktop.
Updated Windows NT 4.0 with security updates
Updated all laptop and Desk with security updates.
Create, update and respond to trouble calls using Remedy for work history documentation and technical escalations.
Configure and support Remote Access Services (VPN)
May 1999-March 2000
Network Systems Coordinator Alvarado Hospital San Diego CA
Responsible for troubleshooting all desktop and network problems
Create, update and respond to trouble calls using Remedy for work history documentation and technical escalations.
Repaired, upgraded and configured over 90 computers to be compliant with Y2K conversion
Maintained all hardware and software inventory for the hospital
October 1998-May 1999
Senior Helpdesk Specialist Science Computer Tech Inc. San Diego CA
Responsible for setting up call-in help desk for end-users
Maintained all security updates for Windows NT 4.0 and Windows 98/95 desktop
Added new user and email accounts on Windows NT 4.0 running Exchange 5.5 software
Resolved printers, applications, email, and network connection problems
September 1997-October 1998
Technical Support Engineer Computer Associate Inc. San Diego CA
Provided phone support for Arcserve backup software
Assisted customers with setting up backup solutions for their network
Able to troubleshoot Backup and recovery related problems
Proficient in providing telephone support to customers concerning their network, data, exchange server, and SQL database
Help customer with Disaster Recovery issues
June 1995-September 1997
Computer Specialist Naval Amphibious Base Coronado CA
Rebuild computers for various departments which resulted in substantial savings for the military
Responsible for setting up and maintaining a helpdesk for end users to call in their computer problems.
Created a database to keep track of trouble tickets
Added new user account and email accounts on Windows NT 4.0 with Exchange 5.0
Troubleshoot network connection problem, printers, application, and email problem
Proficient in installing network CAT 5cable
OTHER EXPERIENCE:
US Navy Navigation from June 1986 to 1996 honorable discharge
EDUCATION:
Bachelor of Science Information Systems Colman College La Mesa CA
Information Assurance Mgr Security Horizon Inc. San Diego CA
Systems Security school SAIC Inc. La Jolla CA
Network +
CISSP boot camp IC2 San Diego CA
CCNA 1 Quick Start San Diego CA
CCNA 2 Quick Start San Diego CA
Basic Acquisition Defense Acquisition University
GCCS-J JDTC
Deploying System Center 2012 Configuration Manager Quick Start San Diego CA
Installing & Configuration. Windows Server 2012
SWALIS Administrator
Global Command Control Systems Adv. User
Local Registration Authority LRA/PKI-Certified
CERTIFICATION:
Certify CompTIA Security + July 16 2010
GOALS:
Obtain certifications for:
CISSP by April 2020
References available upon request
Contact this candidate