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*********@*****.***
Trussville, AL 35126
Motivated General Manager with experience in leading all aspects of restaurant operations including employee retention, P&L, and inventory management. Communicates objectives and visions clearly to the management team and drives performance by building customer loyalty. Able to train, mentor, and develop promising staff into effective leaders. By oversee the operations of multiple stores within a region and recruiting and training store managers, setting regional goals, and ensuring that the stores under their supervision adhere to company and industry regulations. Email
Phone
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Natisha Hoyrd
G M / D i s t r i c t M a n a g e r
Oversee operations and performance of multiple restaurant stores across the district, driving a consistent increase in sales and profitability.
Develop and implement strategic business plans, resulting in a 15% growth in sales revenue within the first year. Streamline inventory management processes, reducing excess inventory by 20% and minimizing stockouts by 15% annually. Coordinating daily restaurant management operations Responding efficiently and accurately to restaurant customer complaint Assisted with hiring, training and mentoring new staff members. Create detailed reports on weekly, monthly and annual revenues and expenses
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
Actively manage other staff members by working hands on in making food, servicing customers and overseeing the coordination of deliveries District Manager
General Manager
Keondra Sanders
2014-present
Taco Bell, Fultondale, AL
2010-2014
Taco Bell, Fultondale, AL
**************@*****.***
Phone:
Email :
Asst. Market Manager, Taco Bell
High School Diploma -
Woodlawn High School,
August 2000 to May 2004
English
Manage operations
Cost control and budgeting
Operations management
Recruiting, training, and disciplining store
managers.
Ensuring operational efficiency in each store.
ServSafe Certified –
AL Food Handler's Card
2005
Monitoring each store's P&L reports.