Technical Writer Documentation

Sathish Krishnan K

Senior Documentation Engineer

Chennai, India +91-807******* *********.*@*****.*** LinkedIn Profile Summary

Highly skilled senior technical writer with over 13 years of professional experience specializing in technical documentation across automotive, industrial, and commercial domains. Proven expertise in creating user-friendly manuals, troubleshooting guides, and technical illustrations using tools such as Adobe Illustrator, InDesign, and IsoDraw. Adept at collaborating with cross-functional teams to ensure accurate and up-to-date documentation. Strong leadership in mentoring and training teams, coupled with a track record of delivering high-quality work on time. Seeking to leverage comprehensive technical writing skills in a challenging role to contribute to organizational success Skills

Technical Documentation (user manuals, guides) Expert Software Tools (MS Office, Adobe Suite) Expert

Content Management Systems (CMS expertise) Skillful SEO Knowledge (keywords, search optimization) Skillful API Documentation (software integration guides) Skillful HTML (Web-Based Documentation) Beginner

Work Experience

Sr. Technical Writer

ClearOne Innovation India, Chennai, Tamil Nadu 11-2021 - Present Responsible for creating and publishing technical content for ClearOne—Commercial Solutions.

Developed and maintained comprehensive technical documentation for ClearOne’s commercial solutions, ensuring accuracy and clarity for end-users. Collaborated with product managers and engineers to create user manuals and technical guides, streamlining the customer onboarding process. Optimized document workflows by integrating advanced software tools, reducing publication time.

Created troubleshooting guides for technical support teams, decreasing resolution time for customer queries.

Authored detailed API documentation to support developers in integrating ClearOne solutions, improving integration efficiency.

Manager - Electric Vehicles (EV)

Meme Worldwide India Pvt Ltd, Chennai, Tamil Nadu 09-2020 - 04-2021 Oversaw production and supply chain operations for EVs, batteries, charging stations, and IoT solutions, ensuring timely delivery and quality standards. Managed vendor relationships and negotiated contracts, achieving cost savings and improving procurement efficiency.

Developed and implemented purchase schedules based on demand forecasts, optimizing inventory management and reducing lead time.

Collaborated with cross-functional teams to integrate IoT solutions into EV products, enhancing functionality and user experience.

Analyzed market trends and demand forecasts to support strategic decision-making, contributing to increased sales and market share.

Streamlined supply chain processes for EV components, reducing operational costs. Mentored and trained a team of 4 engineers, boosting team productivity by 20%. Senior Engineer

CATERPILLAR (GGS Info service), Chennai, Tamil Nadu 07-2018 - 08-2020 Developed and refined trade dress designs for Caterpillar products, ensuring compliance with global distribution standards and enhancing brand consistency. Created detailed 2D decal illustrations in Adobe Illustrator, facilitating seamless integration into 3D models using Pro-E software.

Streamlined the conversion process for decal designs from 2D to 3D, improving production efficiency.

Collaborated with international teams to ensure the accuracy and adherence of product designs to worldwide distribution guidelines.

Conducted quality checks and optimization for trade dress and decals, reducing errors by 20% and ensuring alignment with Caterpillar's design protocols. Senior Design Engineer

TEREX Inc (CYIENT Ltd), Bengaluru, Karnataka 07-2016 - 06-2018 Converted 3D models into precise and detailed 2D models using IsoDraw CAD, enhancing production design accuracy.

Organized and created comprehensive product documentation, including technical images, illustrations, charts, diagrams, and animations, improving client understanding and training efficiency.

Developed streamlined workflows for technical illustration processes, reducing turnaround time for documentation creation.

Collaborated with cross-functional teams to ensure alignment between 3D and 2D model designs, mitigating errors and improving project delivery timelines. Produced high-quality technical documentation, including animations and diagrams, improving knowledge transfer and reducing onboarding time for new users. Design Engineer

Ford Technologies (Geometric Global), Chennai, Tamil Nadu 02-2013 - 09-2015 Created comprehensive automotive manuals for both engineering and manufacturing teams, improving documentation accuracy by 25%.

Utilized Adobe Illustrator to design detailed electrical component diagrams, enhancing clarity for 2D and 3D CAD processes.

Collaborated with cross-functional teams to streamline manual preparation workflows, decreasing completion time.

Conducted rejection analyses for internal and external processes, identifying key efficiency improvements that led to a reduction in quality control issues. Technical Illustrator

Lion Bridge (Tridat Tech), Chennai, Tamil Nadu 09-2011 - 09-2012 Developed service manuals by meticulously analyzing and utilizing the production BOM and engineering BOM, ensuring 100% accuracy.

Created technical illustrations by converting raster images to vector images using IsoDraw and Tech Illustrator, improving clarity and usability. Provided continuous support and training to junior illustrators on IsoDraw and Tech Illustrator tools, increasing team productivity.

Trainee Engineer

Greeva Software Solution, Chennai 08-2010 - 08-2011 Utilized Pro-E and CAD tools to design product parts, ensuring accuracy and compatibility with engineering specifications.

Collaborated with design engineers to identify and resolve customer-specific challenges, improving product functionality.

Collaborated with senior engineers on software development projects, improving overall team productivity.

Education

Bachelor of Technology (Automobile) Percentage - 67 SRM University, Chennai 01-2007 - 01-2010

Diploma in Mechanical Percentage - 69

Kumaran Polytechnic, Tiruvannamalai 01-2004 - 01-2007 SSLC Percentage - 65

Tamil Nadu State Board 01-2003 - 01-2004

Awards/Appreciations

Spot Recognition Award, Chennai

Spot recognition award by Ford Technologies, Chennai. Team of the Quarter Award, Chennai

Team of the Quarter FNA Writing & Illustration project by Ford Technologies, Chennai. QLS Support Recognition, Chennai

To support QLS at a short notice time for Ford Technologies, Chennai. Personal Details

Passport No: S6217279

Marital Status: Married

Date of Birth: 10-Sep-1987

Nationality: Indian

Location: Chennai

Languages

English Highly Proficient

Tamil Native Speaker

Telugu Fluent

French Working Knowledge

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