CWP Student

Kevin L. McCoy

**********@*******.*** • 318-***-**** • 6112 Dixie Lane, Alexandria La 71301

EXPERIENCE

CRST, I/C Driver Mentor

May 2017 - Jun 2017

Responsible for training and evaluating proficiency and safety of new drivers during their first month over the road

Ensured safe and on time delivery of customer shipments across the contiguous 48 states

Maintained an excellent safety record of 0 accidents or tickets and no DOT vehicle inspections resulting in Out of Service status.

Rapides Parish Sheriff’s Office, Correctional Officer

Jun 2014 - Dec 2016

Responsible for Care, Custody and Control of Offenders assigned by the La Dept of Corrections to Rapides Parish detention centers. Responsible for maintaining 100% accountability of all offenders assigned to Detention Center II in Alexandria, which is a work release facility. Involved in booking Offenders into the facility and releasing them from custody, in addition to ensuring they comply with all posted rules, policies and procedures.

JPMorgan Chase Bank, Branch Manager

Nov 2011 - Feb 2013

Responsible for overall operations of a large branch of Chase Bank in Alexandria, La with supervision of 14 employees. Branch exhibited excellent sales and retention during this period. Earned the Gold level Customer Overall Satisfaction Award for 3 of 4 quarters which was done by less than 50 of over 6000 branches in the Chase branch network.

JPMorgan Chase Bank, Personal Banker

Jun 2009 - Nov 2011

Responsible for customer service on all existing Chase customers across the full range of products and services offered by Chase Bank. Directly responsible for acquisition of new customers and accounts. Led the district (40+ bankers) in credit card sales for month of April 2010 and was also top 5 in 2 other categories.

Enterprise Rent a Car, Management Trainee

Sep 2006 - Apr 2009

Increased 3 month rolling customer service index average by more than 15 points within 2 months of being assigned to 2 different stores.

Named SE Houston Car Sales MVP – Jan 07

US Army, Rear Detachment Commander, 16th Sig Bn, 3rd Sig Bde

Feb 1995 - Sep 2006

Responsible for 140+ Soldiers and over $40 million of equipment with no loss of accountability or injury to Soldiers. Coordinated the departure and later the re-deployment of the 16th Signal Battalion consisting of 5 Companies totaling 650 Soldiers.

Responsible for tracking and reporting the forward deployed Battalion’s location and activities to higher headquarters. Was directly responsible for the development of a more efficient tracking tool that was standardized throughout the Brigade.

US Army, Battalion S1, 16th Signal Bn, 3rd Sig Bde (Forward)

Personnel Officer directly responsible for all issues from promotions to pay issues and discipline. Responsible for tracking the location of all 650+ Soldiers and their weapons while deployed in support of Operation Iraqi Freedom covering the western 3rd of Iraq.

Earned the Bronze Star for contributions to the warfighting effort while positioned in the “Ramadi Triangle”

US Army, Trojan Classic Mission Manager, 311th MI Battalion, FT Campbell KY

Mission Manager for an ongoing “real world” voice intercept mission targeting North Korea and possible insurgent agents in the south.

With a rating of 2+, 3, was recognized as one of the top Korean Linguists on base and selected to assist Special Operations Forces.

Demonstrated proficiency in both the Korean Language and mission requirements led to selection for Officer Candidate School and subsequent Appointment as a Commissioned Officer in the US Army.

EDUCATION

Duke University

B.A. • Philosophy

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Defense Language Institute Korean Language

SKILLS

Windows and Sun Solaris System Administration • Fluent in Korean • Demonstrated aptitude for Rapport Building and Sales

• Louisiana Life and Health & Property and Casualty Insurance Producers License • FINRA series 6/63 License

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