Customer Service Administrative Assistant

Nicole M Pimental

**** ******* ** *** **

Lakeside, CA 92040

Email: ************@*****.***

Experience:

November 2021-May 2025

Uber Eats/GrubHub/DoorDash/Instacart/Roadie/Pointe Pickup

Deliver and shop for groceries, food, and miscellaneous items to customers.

April 2013 – August 2020

Viejas Casino - Guest Service Dispatch

Answer phones, radio slot technicians to various machine locations for service, call for Customer Service Representatives or food and beverage service. Watch multiple computer monitors for jackpots, long change requests, and long food and beverage requests. Assign the proper equipment to team members.

January 2009 – October 2011

Petsmart – Cashier, Dog Bather, Pet Care Specialist

Cashier, customer service, took care of a variety of reptile, small animals, avian, and aquatic animals. Signage, price changes, setups and stocking. Washed and dried dogs, trimmed toe nails, cleaned ears, and scheduled appointments.

August 2003 – January 2005

Palhegyi Landscaping & Maintenance –Administrative Assistant/Laborer

Maintained customer’s yards around their property. Billing, accounts receivable, customer service, and supervisor. Irrigation repairs.

January 2001 – September 2002

Pacific Lawnmower Works Inc. – Office Assistant/Counter Help

Billing, customer service, parts look up, fill orders, service requests for machinery, and organized shelves. Used Excel to keep track of machinery and parts inventory.

October 1996 – January 2001

Palhegyi Landscaping & Maintenance – Administrative Assistant/Laborer

Maintained customer’s yards around their property. Billing, accounts receivable, accounts payable, supervisor, payroll, took care of supplies and machinery, and customer service. Irrigation repairs.

Knowledge of Microsoft Office, Excel, Outlook, Quickbooks, filing, 10-key and data entry.

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