CONTACTS
United States
*************@*****.***
% SKILLS
* Customer service:
* Data entry.
* Scheduling
* Multitasking:
+ Record management:
* Communication
* Problem-solving
* Confidentiality:
* Empathy:
* Typing 55 WPM: Advanced
Shadeena
Yarbrough
Customer Service / Data Entry
& PROFESSIONAL SUMMARY
I managed an insurance office and was a licensed agent. have 25 plus years
of customer service experience. have a lot of years experience with inbound
an outbound calls. have the ability and experience to type 55-60 WPM with
accuracy. work well with others and am a team player. also can work with
minimal supervision from my immediate supervisor. complete my tasks
assigned in a timely manner under direct supervision or without direct
supervision. am a professional individual but however can be very relaxed.
have discipline to complete all tasks assigned to me in a timely manner. take
pride in my work ethics. proofread all completed work before submission for
accuracy.
@ WORK EXPERIENCE
Folkston Family Practice F
CSR/Medical Receptionist an 2020
* Managed patient scheduling, rescheduling, referrals.
* Collects co-payments and completed daily reports and deposits.
* Handled all incoming and outbound phone calls.
* Customer service on phone and in person.
Allstate Folkston, G
Licensed Georgia Insurance Agent Nov 2008 an 202
* Licensed insurance agent for personal lines and life/health
insurance. Wrote new policies, serviced existing policies.
* Customer Service with customers and Insurance Companies.
* Daily reports. Daily Deposits.
* Managed 3 other employees.
@ EDUCATION
GED, Coastal Pines College \