*** ******** ***** ** **********, TN • PHONE 615-***-****
KEITH KELLY
OBJECTIVE
A challenging career with advancement potential with an established and progressive organization, utilizing my experience in management, security, and loss prevention.
WORK EXPERIENCE
02/25 to Present Smyrna Ready Mix Murfreesboro, Tn
Dump Truck Operator
Duties include customer service and delivery of rock, sand and/or gravel
to worksites and customer homes. Daily inspections of truck as
department of safety guidelines. Plan delivery routes and maneuver.
loading/unloading positions while verifying delivery instructions.
03/21 to 01/25 Town of Smyrna Smyrna, Tn
Equipment Operator
Duties include supervising inmate work crews for the Town of Smyrna.
Safety and security of the work crews daily on work projects and tasks
as needed. Working streets and highways. Supervise up to 6 workers.
01/17 to 03/21 MVI Field Services Nashville, Tn
Security Officer
Duties include patrolling QTA and Conrac to ensure safety and security of employees. Locking and unlocking doors and controlling access as needed. On going training in de-escalation, fire safety, and evacuations. Checking in vendors and fuel shipments daily to ensure proper access. Train in emergency situations. Complete all necessary paperwork and logs on daily basis. Enforce policy, procedures, state, and local laws.
06/16 to 03/18 Opryland Hotel Nashville, Tn
Loss Prevention Officer
Duties include patrolling convention center. Collaborating with clients and
guests at the resort. Securing rooms and equipment for guests and clients.
Traffic control around the resort. Assisting with checking in trucks,
vendors, and visitors. Patrols throughout resort for safety and medical
assistance.
11/03 to 11/16 Southern Hills Medical Center Nashville, Tn
Security Officer
Duties include patrolling campus to ensure safety and security of employees and patients. Escorts of employees and visitors. Shipping and receiving as needed. Locking and unlocking doors and controlling access as needed. On going training in de-escalation, CPR, hostage situations, and fire safety. Dealing with psychiatric patients on daily basis and helping families in times of crisis. Training in all code situations including active shooter/emergency evacuations and de-escalation in violent situations. Complete all necessary paperwork and logs on daily basis. Enforce policies.
2/02 to 5/07 Shoe Carnival, Inc. Antioch, Tn
Market Loss Prevention Manager
Multi-store supervision of a 13-unit market with 3 detectives reporting directly to myself. Primary responsibilities include preventing and detecting theft of company property and ensuring store safety according to all established policies and procedures. Responsible for setting up security for special events. Set-up and maintenance of surveillance cameras and monitors on daily basis.
Preventing and detecting internal theft
-monitor cash control compliance daily
-review all questionable POS transactions
-investigate all cashier overages/shortages
-audit all incoming and outgoing shipments
-investigate all non-compliance issues related to security of the stores
-audits of refunds, exchanges, cashier voids, and excessive employee
or customer discounts.
Preventing and detecting external theft
-monitor shoplifting incident reports to ensure apprehensions follow
all proper guidelines
-assist local authorities in prosecuting dishonest customers
Educating store associates and loss prevention specialist in effective
preventative methods
Ensure safety procedures are followed within the market
2/01 to 1/02 Kmart Franklin, Tn
Loss Prevention Manager
Duties include daily audit of cashier reports, detail tapes, jewelry and D.S.D. audits, EAS logging and tagging compliance. Weekly audits of unit integrity of high shrink items and negative inventory and loss prevention audit (safety and security). Monthly safety and shortage meetings. Monthly audits of layaway, firearms, and store alarm tests. Training of new employees. Apprehension and prosecution of internal and external shoplifters. Set up CCTV and camera system.
9/95 to 2/01 Shoe Carnival, Inc. Antioch, Tn
Market Loss Prevention Manager
9/94 to 9/95 Centennial Medical Center Nashville, Tn
Security Officer
Duties include ensuring the safety and security of staff, visitors, and vendors. Patrol hospital campus per scheduled rotation. Public relations representative when necessary. Dealt with fire evacuations and medical emergency team. Filled out and followed up with incident reports; to include theft, property, lost and found reports.
9/93 to 9/94 Stouffer Nashville Hotel Nashville, Tn
Loss Prevention Officer
[1988] East Tennessee State University Johnson City, Tn
Bachelor of Science in Criminal Justice
Grade Point Average is 3.2
Wicklander and Associates Interviewing/Interrogation Evansville, IN
State of Tennessee Armed Guard Training Nashville, Tn
References Available Upon Request