Melissa Pauly
Senior Project Manager
Profile
Dynamic Management Professional with over a decade of experience in project management, Client relations, and business process improvement. I have a proven track record in project execution, communication, developing strategic road maps, and implementing process improvements that align with business goals. I possess strong verbal communication and business writing skills, which have been essential in collaborating with stakeholders and presenting valuable insights. With a Master of Business Administration (MBA) and extensive experience in Agile and Lean Six Sigma methodologies, I am well-equipped to contribute to creating high quality solutions. Employment History
Sr. Project Manager (Contract Position) at US Venture September 2023 — February 2025
• Execute infrastructure and continuous improvement projects, eliminating operational redundancies and data inaccuracies enterprise-wide by 21%
• Collaborated with stakeholders to created dashboards and visualizations that provided actionable insights, leading to an 18% reduction in customer wait time
• Utilize advanced problem solving skills, identifying development and growth opportunities
• Created PMO implementing budget oversight, resource allocation, and comprehensive project documentation practices.
• Spearheaded a Six Sigma project team that reduced processing times for warranties by 20%
Lead Financial Enterprise Architecture Project Manager at Baird March 2021 — September 2023
• Directed resource allocation for teams Globally, ensuring efficient project execution and superior communication
• Spearheaded updating of legacy data systems leading to reduced data errors and increased data response times by 15%
• Analyze complex data to identify improvement areas and new lines of product
• Drive teams of developers, analysts, and stakeholders using data strategies to drive business insights
• Created process models, resulting in a 15% increase in customer participation and a 10% improvement in customer satisfaction
• Collaborated with internal and external customers to identify key opportunities where data can drive value and innovation Details
8812 S 250 E
Sandy, 84070
United States
*********@*****.***
Skills
Innovation
Business Process
Improvement
Decision Making Skills
Stakeholder Management
Strategic Thinking
Dashboards
Data Analysis
Six Sigma Methodology
Problem Solving
Delivery of Projects
Business Requirements
Data Infrastructure
Brainstorming
Communication Skills
Knowledge of Finance
Customer Satisfaction
Resource Allocation
Business Strategies
Architecture
Data Modeling
Data Systems
Enterprise Architecture
Lecturer at University of Wisconsin
October 2019 — June 2021
• Design transformative leadership syllabi, enhancing virtual learning for nationwide students.
• Boosted student engagement through innovative virtual lectures and visuals
Sr Technology Project Manager at Cap Specialty
August 2019 — March 2021
• Create strategic road maps to align business objectives with IT strategies & business goals
• Employed Lean Six Sigma tools and Agile methods to enhance productivity and profitability.
• Collaborate with engineers, business leads, and end users to translate needs to requirements.
• Designed application training based on market research, significantly improving team skill sets and productivity.
• Identify and resolved data issues that improved data accuracy by 20% and reduced data processing time by 15%.
Business Technical Analyst (IT) / Scrum Master at Society Insurance October 2015 — August 2019
• Served as Data and Dashboard Subject Matter Expert for the Business Intelligence Competency Center (BICC)
• Designed and led team development through targeted Lean Six Sigma training
• Created innovative Business Intelligence tools, boosting complex data processing efficiency
• Designed presentations utilizing data visualization and KPIs, supporting data-driven decision-making and competitive analysis
• Built and improved relationships with all levels of the company and vendors.
Education
MBA, University of Dayton
January 2019
Bachelor of Business Administration, Marian University May 2014
Certified Scrum Master, Scrum Alliance
June 2021
Certified Scrum Product Owner, Scrum Alliance
January 2024
• Certified Continuous Improvement Manager (CCIM), Scrum Alliance
August 2024
Green Belt, Lean Six Sigma
May 2017
Consumer Behaviour
Lean Six Sigma
Data Strategy
Data Visualization
Business Administration
Business Intelligence
Certified Scrum Master
Data Processing
Technical Analysis
Visualization
Agile Methodology
Scrum Methodology
Presentations
Team Building
Project Management
Business Processes
Data Management
Business Correspondence
Competition Analysis
Customer Relationship
Management
Languages
English