Customer Service Data Entry

MICHELLE HAMM

CONTACT

W%_ *************@*****.***

Q 2315 Hartsfield Rd

PROFILE SUMMARY

Motivated and dependable professional with experience in customer

service, security, and team leadership. Skilled at managing fast paced

environments, following procedures, providing reliable support. Seeking

a position with the U.S. Postal Service to apply organizational skills and

dedication while balancing family responsibilities.

EDUCATION

2003 - 2004

NORTH FORT MYERS HIGH

e High School Diploma

SKILLS

« Customer Service & Communication

© Strong Work Ethic

¢ Self-Motivated

e Data Entry

e Adaptability

Time Management & Multitasking

e Leadership/Supervision & Teamwork

© Critical Thinking

WORK EXPERIENCE

Security Officer 2021 - 2022

Allied Security & Universal Security

« Monitored premises to ensure safety and compliance with policies.

e Answered incoming calls to addresses to confirm guest

e Scanned licenses into data base and filed out information the

guest would need. Put all correct info into the system data base to

prove identity as well as tag number.

¢ Responded calmly and effectively to incidents

e Demonstrated strong reliability and punctuality

Manager 2019

Covenant Crab Shack

* Supervised daily operations and staff in a fast paced environment.

« Managed cash, inventory, and scheduling.

* Weighing food also calculating cost per pound that changed daily.

« Time management and multi tasking answering all main phone

calls that were put on a ticket by hand to be placed to order with

the persons name, phone number and time to be picked up.

« Following all food and safety measurements

* Cash handling and record keeping

« Provided excellent customer service until business closure

Contact this candidate