UX/Product Designer

Jeremy Candelario

User Experience Product Designer

Providence, RI • **@***********************.*** • 863-***-**** • Portfolio • LinkedIn Summary

UX/Product Designer with 5+ years of experience delivering accessible, user-centered solutions for enterprise and government platforms serving 8M+ users. An end-to-end, systems-centered designer skilled in design systems, information architecture, and accessibility (Section 508, WCAG 2.1). Proven success improving engagement by 30%, reducing support tickets by 20%, and scaling design operations across 15+ teams. Active Secret Security Clearance. Adept at cross-functional collaboration, design strategy, and modernizing legacy systems into scalable, intuitive digital experiences. Experience

REI Systems

User Experience Designer

Remote

January 2025 – Present

Promoted from ADG Tech to continue Leading UX Tracks for a mission-critical government platform serving 8+ million.

● Delivered interaction and visual frameworks adopted enterprise-wide for scalability and accessibility.

● Led cross-functional alignment across 15+ teams, cutting rework cycles by 25%.

● Conducted usability testing, accessibility audits, and user research; improved task completion rates by 15%.

● Delivered interaction and visual frameworks adopted enterprise-wide for scalability and accessibility. ADG Tech

User Experience Designer

Remote

October 2022 – January 2025

● Directed design system migration and UI modernization across multiple federal platforms.

● Increased user satisfaction by 10% and streamlined design iteration by 30%.

● Built 50+ reusable Figma components, reducing design-to-dev handoff by 40%.

● Championed accessibility and design standards across 10+ project teams. Freelance

User Experience Designer & Consultant

Remote

November 2020 – October 2022

● Delivered end-to-end UX design for 10+ clients in e-commerce, mobile, and responsive web.

● Built scalable design systems, reducing client maintenance costs by 25%.

● Managed full lifecycle: research, wireframes, prototypes, testing, and dev handoff.

● Applied inclusive design and accessibility standards to expand audience reach. Key Projects & Technical Skills

Enterprise React Migration & Design System Lead UX Designer February 2023 – Present Directed UX strategy for a large-scale React migration serving 8M+ users. Built a design system of 50+ reusable components that reduced design-to-dev handoff time by 40%, cut styling defects by 50%, and improved accessibility compliance (Section 508/WCAG 2.1).

DesignOps & Workflow Optimization Initiative UX Designer February 2023 – Present Standardized workflows and launched design training programs that improved collaboration efficiency by 30%. Implemented automated asset management saving 15 hours per week team-wide and reducing errors by 40%, accelerating delivery timelines by 20%.

Design Tools: Figma, Sketch, Adobe XD, Axure, Illustrator, Miro, Adobe Creative Suite UX Practices: UCD, HCD, Information Architecture, Wireframing, Prototyping, Usability Testing, Journey Mapping, Interaction Design Accessibility: Section 508, WCAG 2.1, ADA, Inclusive Design, Accessibility Audits Design Systems & Dev Collaboration: Design Tokens, Component Libraries, CSS Variables, React, Agile/Scrum, Cross-functional facilitation

Other: Userlytics, Matomo, Documentation, Storytelling, Problem-Solving Education & Certifications

BBA, Business Administration and Management

Polk State College

Lakeland, FL

May 2018

Section 508 Trusted Tester Certification

DHS/CISA

Google UX Design Professional Certificate

Google Career Certificates

Object-Oriented User Experience (OOUX)

Udemy

Agile and Scrum Fundamentals Certificate

Scrum Alliance

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