Data Entry, Call Center, cashier and basic office duties

Kathy Rivera

El Paso, TX *****

*************@*****.***

+1-915-***-****

Professional Summary

Versatile call center agent with 1+ year of experience delivering exceptional customer service and resolving inquiries efficiently. Proficient in data entry and administrative tasks, ensuring accuracy and completeness in all operations. Bilingual in English and Spanish, enhancing communication with diverse clientele. Committed to leveraging strong interpersonal skills and technical expertise to contribute effectively in a dynamic work environment.

Authorized to work in the US for any employer

Work Experience

Call Center Agent

TLC Associates-El Paso, TX

July 2024 to September 2025

• Handled inbound and outbound customer calls, providing excellent service and resolving issues in a timely manner

Data entry

Exela Technologies-El Paso, TX

February 2020 to May 2024

• Accurately entered and verified data into company database, ensuring high levels of accuracy and completeness

Education

High school diploma or GED

Irvin High School-El Paso, TX

September 1994 to July 1998

Skills

• Computer skills (5 years)

• Microsoft Outlook

• Sales

• Phone etiquette (10+ years)

• Bilingual (10+ years)

• Cash register

• Data entry (5 years)

• Basic math

• Cash handling

• Typing (10+ years)

• Communication skills (10+ years)

• Customer service

• Spanish (10+ years)

• Manual handling

• Grocery store

• Office experience (10+ years)

• English (10+ years)

• Microsoft Excel (5 years)

• Administrative experience - Administrative experience (6-10 years) (9 years)

• Call center experience

• Word processing (10+ years)

• Financial services

Certifications and Licenses

Driver's License

January 2025 to December 2025

Contact this candidate