Graphic Designer Customer Service

SUMMER A. GRAY

*****.*.*****@*******.***

832-***-****

**** ***** **** **

Fulshear, Tx

77441

SUMMARY

Adept at driving growth and

innovation, I leveraged

marketing and promotion

skills at Glitz By Samar to

launch successful products and

forge strategic partnerships,

enhancing brand visibility.

As a Trichologist and a

Graphic Designer, I combined

customer service expertise

with creative problem-solving,

significantly improving client

satisfaction and project

outcomes. I am devoted to

giving every customer a

positive and memorable

experience.

EXPERIENCE

OCTOBER 2023-CURRENT

Retail Business Owner @ Glitz By Samar

Developed business plans and strategies for new product launches.

Analyzed industry trends to identify potential opportunities for growth.

Identified and secured strategic partnerships with vendors and suppliers.

Managed marketing campaigns to increase brand awareness and visibility.

Negotiated contracts with customers, vendors, and partners.

Established pricing structures for products and services.

Set direction to establish desired image for business.

FEBRUARY 2019 -JUNE 2021

TRICHOLOGIST

Attended to clients with hair and scalp concerns by providing consultations and

taking detailed case histories.

Created customized treatment plans for clients based on their individual needs and

lifestyle habits.

Conducted regular trichology examinations using microscopes to identify

underlying causes of hair loss or scalp disorders.

Diagnosed conditions such as alopecia, psoriasis, seborrheic dermatitis, male pattern

baldness.

Educated clients about proper hair care techniques to promote healthy growth and

prevent damage from occurring.

Maintained accurate records of client visits, diagnosis results, prescribed treatments,

product recommendations.

Recommended dietary modifications to support improved scalp health outcomes,

prescribed treatments and styling products to clients to resolve specific concerns.

Analyzed laboratory tests results to determine appropriate course of action when

needed.

Monitored patients' progress throughout the duration of their treatment plan and

adjusted accordingly if needed.

Responded promptly to inquiries from customers regarding available treatments or

services.

Recommended treatment and styling products to customers to meet current needs or

resolve specific concerns.

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