KETAN S. RANA
E-MAIL ID : **********@*****.***
CONTACT NO. : +91-966*******, +91-982*******
ADDRESS : B-3/281, Ravat Sheri, Ranawas, Fatehpura, Vadodara, Gujarat – 390022.
PERSONAL INFORMATION Date of Birth : 29
th
December 1993
Birth Place : Vadodara
Gender : Male
Nationality : Indian
Marital Status : Bachelor
Languages : English, Hindi, and Gujarati.
Hobby : Playing Games, Listening Music
CAREER OBJECTIVE My objective is to make the best possible use of my capabilities and every technical aspect that I have successfully learnt so far. To evolve with the emerging technologies and to keep pace with the fast-moving world is also one of my goals. PROFESSIONAL EXPERIENCE Total Experience: 4 Years and 8 Months
1) TCS Limited: 3
rd
July 2023 to Present
Designation: IT Analyst
Key Responsibilities:
Configuration of switch, Router and Firewall according to customer request.
Worked on Cisco Meraki Firewall, Meraki switches, Meraki Access Points, Fortinet, Palo Alto Firewalls Installation as per Requirement
Communication with customer regarding network issue and resolve issue within SLA.
Monitoring the portal and resolve incident or new service on define SLA.
Follow up with the vendor for all resolution after logging call with them. 2) Meridian Infotech Limited: 16
th
September 2019 to 30
th
June 2023.
Designation: Network Engineer
A) Client: L&T Technology Services, Vadodara
Key Responsibilities:
Configuration of switch, Router and Firewall according to customer request.
Worked on Cisco series switches (9300, 4507, 9500), Cisco Meraki Switches (MS225, MS355, MS120), Cisco Meraki Access Pints (MR56), Cisco Access Points (2800, 3200), Cisco Wireless Controller (5500 series), Cisco Meraki Security Appliance MX95, Fortinet FortiGate 60F Firewalls and Palo Alto PA-410 Firewalls.
Communication with customer regarding network issue and resolve issue within SLA.
Users raise the request on Service Desk portal for incident or new service, continue monitoring the portal and resolve incident or new service on define SLA.
Follow up with the vendor for all resolution after logging call with them. B) Client: Hindalco Industries Limited, Birla Copper, Dahej Key Responsibilities:
Monitor network device like as L2 and L3 cisco switches, WLC, IP camera, Access Points, via IP Monitor Software.
Worked on Cisco series switches (2960, 4507-L3) and Cisco Wireless Controller (2500 series) and Cisco firewall 1010.
Configuration and changes the configuration on switch, Router and Firewall according to customer request.
Communication with customer regarding network issue and resolve issue within SLA.
Users raise the request on Service Desk portal for incident or new service, continue monitoring the portal and resolve incident or new service on define SLA.
Periodical maintenance of Network Assets.
Provided 24/7 support for Critical Location of the Plant.
Hand on Experience on Cisco Firepower 1010
Maintain Asset database of IT Assets and update the systems to track the Installations / Movements and additions of IT Assets.
Maintain Data Inventory of all Network assets giving Information like Location, Configuration details, Sr. No. Asset Code, AMC Details etc.
Follow up with the vendor for all resolution after logging call with them. 3) Sunce Info Solutions Pvt Ltd: 10
th
September 2018 till 31
st
August 2019
Designation: Laptop, Desktop and Network Support Engineer A) Client: ERDA, Makarpura, Vadodara.
Key Responsibilities:
Installation, configuration and troubleshooting of HP switches (5120, 5130)
Installation, Configuration and troubleshooting of NVR and IP Cameras
Troubleshooting of Network Issues, Desktop/Laptop Issue and Software Issues
Monitoring of Lease Lines and Internet Lines using Ping Utility.
Users raise the request on Spiceworks portal for incident or new service, continue monitoring the portal and resolve incident or new service on define SLA.
Periodical maintenance of IT Assets.
Maintain Asset database of IT Assets and update the systems to track the Installations / Movements and additions of IT Assets.
Maintain Data Inventory of all Hardware and Software assets giving Information like Location, Configuration details, Sr. No. Asset Code, AMC Details etc.
Follow up with the vendor for all resolution after logging call with them. 4) Wipro Limited: 8
th
July 2016 till 7
st
July 2018
Designation: System Administrator
A) Client: Technova Imaging System Pvt Ltd, Lambha Gam, Narol, Ahmedabad.
Key Responsibilities:
Installation, configuration and troubleshooting of Desktop and Laptop.
Troubleshooting of Network Issues, Desktop/Laptop Issue and Software Issues
Maintain and Connect the VC System
Monitoring of Lease Lines and Internet Lines using Ping Utility.
Maintain Asset database of IT Assets and update the systems to track the Installations / Movements and additions of IT Assets.
Follow up with the vendor for all resolution after logging call with them. TECHNICAL SKILLS:
Implementing network services and optimizations like HSRP, VRRP, NTP, DHCP.
Good understanding of route filtering like standard ACL filtering, extended ACL filtering, and Route Map.
Implementing Layer 2 technologies like inter-VLAN routing, STP, RSTP, PVST+, MSTP, VLAN,
Ether-Channel, trunking (dot1q).
Implementing network protocol SSH and telnet on network devices.
Sound understanding of networking concepts related to LAN, WAN, addressing and subnetting OSI Model, TCP/IP protocol suite, networking devices administration and maintenance.
Good understanding of port security features like BPDU Guard, BPDU Filter, Root Guard, and Loop Guard.
Fundamental of IP routing protocols EIGRP, OSPF, RIP, BGP.
Protocols: RIP, IGRP, EIGRP, OSPF, BGP, IP, IPv6, DHCP, ACL, NAT, VLAN, VTP, STP, ETHERCHANNEL.
TRAINING DETAIL:
CCNA Routing and Switching from Vivekanand IT Institute, Vadodara. COMPUTER SKILLS: EDUCATIONAL QUALIFICATION: EDUCATION YEAR OF SCHOOL/COLLEGE UNIVERSITY/ PERCENTAGE PASSING BOARD
B.E. MAY-2015 BABARIA INSTITUTE GUJARAT 7.05 CGPA
OF TECHNOLOGY, TECHNOLOGY
VARNAMA. UNIVERSITY
D.E. MAY-2012 PARUL POLYTECHNIC GUJARAT 7.82 CGPA
INSTITUTE, TECHNOLOGY
WAGHODIA. UNIVERSITY
S.S.C MAR-2009 JEEVAN SADHANA G.S.H.S.E.B 66.77%
HIGH SCHOOL
KEY STRENGTH: Hard working, flexible attitude, friendly, ability to responsibilities, can work efficiently ever under the guidance.
DECLARATION: I hereby declare that all the information mentioned above is true to the best of my knowledge. KETAN S. RANA
PLACE: VADODARA
Operating System : Win (98, XP, 7, 8, 10,11)
MS Technology/Office Suite : MS Office 2000 / XP / 2007 / 2010 / 2016 / 2019
(Word, Excel, PowerPoint etc.),