Customer Service R E
Resume:
ANNA VALDEZ
P R O F I L E
Hello im interested in the position you have listed. I believe my background, enthusiasm and willingness to learn make me a great fit, and I’d love the opportunity to discuss how I can contribute to your team. Thank you for considering my application. I look foward to hearing from you. C O N T A C T
*************@*****.***
Raleigh, NC
S K I L L S
Customer Service
Computer Proficiency
Attention to detail
R E F E R E N C E
Laura Higgins
*.*******@*******.***
W O R K E X P E R I E N C E
SELF EMPLOYED- CLEANING SERVICES
Scheduling client appointments
Cleaning clients houses
Handling payments- cash handling, check deposits
Multi tasking - handling multiple clients and task efficiently. 01/2024-current
CLEVLAND FAMILY HEALTH
Administrative- scheduling, payments, cash handling, translation.Accurately updating old and new patient immunization records through NCID Prior Authorizations for medications, imaging, and home aides through corresponding insurance carriers
Clinical- patient intake, vitals, medical hx, Phlebotomy, occasional plasma, prothrombin, frozen specimens. Biopsy of all occasional skin lesions, Sterile packing of I&Ds, Educating and Administrate insulin to new dxs patients. Annual Exams for infants-geriatrics
09/2022 - 7/2023
E D U C A T I O N
ECPI UNIVERSITY
Associates in Applied Science
2013-2015
FASTMED URGENT CARE
Administrative - patient check in, scheduling, scanning, faxing, verify insurance and description call ins. Translating and providing forms to be completed.
Clinical - X-ray, Phlebotomy, EKG, Administer medication as order by provider
Triage, vitals and update medical history.
RALEIGH GERIATRICS
Administrative - patient check in, scheduling, scanning, faxing, verify insurance and prescription call ins.
Customer service, greeting and translating
Clinical - Phlebotomy, EKG’s, Pelvic Exams, PAP smears, Triage, updating medical history, vitals.
FRIENDS AND INTERNET CAFE
Greet customer, assist with orders and transactions. Cashier, cash handling, payments
Keep environment clean
MEDI WEIGHTLOSS CLINIC
Administrative - patient check in, scheduling, scanning, faxing, verify insurance, cash handling, answering calls.
Clinical- patient intake, vitals, medical hx, phlebotomy, administer medications.
12/2018-04/2020
07/2015-12/2018
05/2015-6/2015
01/2015-10/2015
Bilingual Spanish/English
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