Quality Assurance Software

PALLAVI CHAVAN

Email: ******.*******@*****.***

Contact: 248-***-****

Summary

• Trained on software quality assurance - manual and automated testing

• Trained on working in Agile as well as Kanban Framework

• Strong testing Quality Assurance experience within Agile and Kanban environment

• Ability to facilitate work as a team and lead a group

• Ability to multitask and prioritize work to meet deadlines

• Ability to draft reports for management

• Bachelor of Engineering (Computer Science)

Tools & Skillset

• PL/SQL

• HP ALM/ Quality Center

• Toad Datapoint

• DBeaver

• QTP UFT

• JIRA

• TFS

• Postman

• Swagger

• Snowflake

• AWS

• Azure

• Javascript

• TestRail

• Playwright

• Javascript

Professional Profile

Company : SpotOn Transact LLC

November’ 21 - till date

Job Title : Senior Quality Assurance Engineer

Summary: SpotOn provides Point Of Sale system and payment processing software for Retailing, Hospitality and Restaurant Industries Key Responsibilities:

• Performing System testing, smoke testing, regression testing using manual testing methods

• API testing with Postman

• Developing detailed and comprehensive test plans and test cases

• Leading the group in creating and maintaining the test documentation and test data for future references as well as for other teams

• Working closely with developers and product managers

• Working in an Agile environment

• Part of all scrum ceremonies like daily stand up, sprint planning, retro etc

• Expertise in demoing to stakeholders and merchants

• Expertise in Defect logging and monitoring

• Worked on Core projects of the backbone of the system

• Ability to work independently

Project 1 – (Product : Dashboard)

• Creating new test merchants to conduct effective testing for Dashboard which provides the daily sales, summaries, graphs to merchant

• Executing API calls to validate data

• Verifying Batches and Settlements of transactions in Staging and Production environment

• Verifying Disputes, Chargebacks of transactions in staging and production environment

• Creating thorough test plans and write test cases for the given requirements

• Work with developers to elevate unit testing with the help of created test cases Project 2 – (Product : Retail)

• Website testing which involves evaluation of performance and functionality before its made public

• Placing orders through retail website and validate that integration with the merchant’s dashboard

Shippo Integration: Involves testing shipping options, labels, return labels etc API testing for BackEnd validations

Klarna Integration: Validating payment options for installment payments, CC details etc API testing for BackEnd validations

Project 3 – (Product : Express)

• Express provided point of sale solution for Quick Serve Restaurant

• Working on Reporting which involves validating numbers for reports like Sales Summary, Sales by Item, Sales by Employee etc

• Running transactions on different payment devices and validating that data on merchant’s dashboard

• Validating different types payments options, discounts, fees

• Writing thorough test cases, building a test plan

• Leading group of 3 team members to onboard them to a product Company : United Wholesale Mortgage

March’20 - November’21

Job Title : Quality Assurance Analyst I

• Create, write and execute detailed, comprehensive and well-structured test cases for our in house product

• Working with development team, BAs and POs for better understanding of the requirements and end product

• Performing system, unit, acceptance, regression, load and functional testing using manual testing methods

• Involving API testing using Postman and Swagger

• Validate, verify, communicate and resolve software issues through careful, thoroughly documented testing to maximize return on investment (ROI) for IT initiatives

• Establish severity of the defects, gathers quality statistics, and interacts with members of the development team to efficiently resolve the defects

• Very good at Functional Testing, Integration Testing, System Testing

• Expert in Testing in different environments (Development, QA, UAT, Production)

• Worked on Internal as well as Vendor side projects

• Being part of weekly and bi-weekly agile sprints with team size over 10

• Demoing work progress bi-weekly to the stakeholders

• Using Scrum Agile Methodology in my work (Daily Scrum Meeting, Sprint Backlog, Refinement Meetings, Story pointing, Sprint Retro)

• Has been a part of intensive leadership development program (EMERGE)

• Critical Skills:

• Understanding how the business uses the system

• Investigation and attention to detail

• Creativity and Curiosity (How can I break this? What happens if…?)

• Risk Assessment

• Communication

• Good at mentoring and training new team members on QA standards

• Flexibility in switching priorities

Training Provider : H2K Infosys Nov’19 –Feb’20

Course : Software Quality Assurance

• Software development lifecycles and methodologies

• Creating of SW requirements specifications, functional requirements

• Software testing lifecycle including types of testing (unit, functional, integration, etc.)

• Test plan objective, scope and strategy

• Creation of test documents including test plans, test cases

• Demonstrated ability to manage test assets (test cases and test scripts) and defects

• Experience defining test strategy in collaboration with business stakeholders

• Hands on database testing or SQL experience

• Proficient in Object oriented programming

• Proficiency in using configuration management repositories Employer : SSVPS’s College of Engineering 2009 – 2011 Title : Lecturer

C Language & Object-Oriented Programming

• Train the students in developing, testing and debugging the program

• Providing networking and desktop support and provide printing assistance

• Gathering the implementation errors, performing root cause analysis

• Storing the lessons learned in a database for future practical’s Computer Architecture and Maintenance

• Design of different generation of Microcontrollers

• Writing machine code for the intended application

• Fundamentals of Circuit components and techniques

• Input Output devices and protocols

Database and Management System

• Implementing database and applications SW in relational model

• Usage of query languages (SQL, PL-SQL)

Education:

Bachelor of Engineering

SSVPS’s College of Engineering – Maharashtra

(India) Computer Science

2004

2008

Trainings and Certificates:

• Software Quality Assurance (Manual Testing & Automated Testing)

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