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Customer Service Assistant Manager

Location:
Oakland, CA
Posted:
September 17, 2025

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Resume:

Jennifer Brock

Bay Point, CA *****

***********@*****.***

+1-925-***-****

Professional Summary

To obtain a WFH position that inquires great flexibility as I am a single mother of 2. I am excellent at learning at a fast pace.

Authorized to work in the US for any employer

Work Experience

Sales Expert

PANDORA Jewelry-Walnut Creek, CA

Present

Create and sell jewelry.

Independent Contractor

Instacart, Lyft-East Bay, CA

August 2016 to Present

I am a personal shopper and driver.

Stock Leader

Ross Dress For Less-Walnut Creek, CA

July 2015 to Present

Responsibilities

Receive inventory and processing, hard line apparel,shoes, and accessories. Help sales floor merchandising.

Accomplishments

Becoming a leader to my team mates and helping them finish their tasks. Running the stock room as if it was my own.

Skills Used

Receiving shipments, processing merchandise, making sure all apparel is hard mark for sales floor, shipment paperwork.

Self Employed

Work at Home-Global

November 2014 to Present

Responsibilities

Screen calls, respond to emails, setting appointments, writing blogs, telephone data collector Accomplishments

I am my own boss, I choose my hours everyday and accomplish allot in a day. Skills Used

Working online, ability to multi task, telephone etiquette, customer service Assistant Manager Retail

Autozone-Pittsburg, CA

October 2024 to April 2025

Selling car parts

Assistant Manager

Round Table Pizza-Bay Point, CA

January 2020 to April 2023

Manage staff and product of the store. Back and front office with excellent customer service. Sales Supervisor/Key Holder

Banana Republic-Concord, CA

June 2017 to September 2018

Pushed staff to reach daily goals and sales

Promotions Representative

Swag Magazine Ca-East Bay, CA

January 2011 to October 2014

Responsibilities

Promote on social networks, communicate with venues and artist's, interviewing artist's Accomplishments

Meeting new people.

Skills Used

Communication is the key.

Full Time Lead/Keyholder

Aaron Brothers-Pleasant Hill, CA

July 2013 to June 2014

Responsibilities

Open/Close store, supervise employees, Graveyard shipments, Custom Framing Accomplishments

I'm a creative person so working for this company allowed me to utilize my skills. Every time was a different idea.

Skills Used

Art, demonstrating how products work, creativity.

professional stylist

Nordstrom-Walnut Creek, CA

April 2010 to January 2012

Responsibilities

Selling Active and Swim Wear.

Accomplishments

Being creative

Skills Used

Customer service, communication

Education

Medical assistant (Certificate)

Western Career College-Pleasant Hill, CA

2009 to 2010

Skills

• Merchandising

• Product demos

• Leadership

• Quality control

• Inventory control

• Fast Learner

Customer Service

Email

Type 45 Wpm

Audio Editing

Social Media

Twitter

Linkedin

Creative Writing

Appointment Scheduling

Inventory Clerk

• Shift management

• Supervising experience

• Team management

• Analysis skills

• Restaurant experience

• Baking

• Management

• Customer service

• Communication skills

• Cash handling

• Sales

• Driving

• Cash register

• Sales management

Certifications and Licenses

ServSafe

Food Handler Certification

Additional Information

Punctual, honest, reliable, responsible individual that enjoys to learn every day.



Contact this candidate