Program Manager Data Analytics

Rachelle Hernandez

Houston, TX www.linkedin.com/in/rachellehernandez 281-***-**** ******@***.***

PROFESSIONAL SUMMARY

Data & Reporting Leader with 15+ years of experience turning complex information into clear insights that drive business impact. Known for leading high-performing teams, mentoring analysts, and building scalable data solutions that simplify decision-making. Skilled at bridging the gap between business stakeholders and technical teams to deliver reporting, dashboards, and regulatory compliance that leaders can trust. Passionate about helping teams grow, solving tough data challenges, and fostering a culture of integrity, collaboration, and curiosity.

CORE COMPETENCIES

Data Leadership & Team Development

BI & Analytics (Power BI, Tableau, Cognos)

ETL / Data Pipelines (SQL, Azure, Synapse, SSIS)

Regulatory & Business Reporting

Data Migration & Warehousing

Process Design (Visio, Process Flows)

QA Testing & Data Validation

Cross Functional Collaboration

Stakeholder Engagement & Communication

WORK EXPERIENCE

BDO Houston

Experienced Manager Data Analytics and Project Management 9/2024 – 6/2025

Lead data strategy engagements for financial services clients, aligning analytics, reporting, and compliance with business needs.

Mentor junior consultants, reviewing deliverables and guiding them through problem-solving and storytelling approaches.

Collaborate with cross-functional leaders to design reporting frameworks and dashboards, enabling executives to make faster, data-driven decisions.

Support data integration and migration initiatives, ensuring quality, accuracy, and compliance with regulatory standards.

BDO Houston

Manager Data Analytics and Automation 8/2023 – 8/2024

Designed and delivered Power BI dashboards and SQL-based reporting solutions for clients in energy, finance, and insurance.

Partnered with executives to gather requirements, translate them into technical solutions, and deliver actionable insights.

Built data migration staging environments and pipelines that streamlined reporting and reduced manual work.

Conducted data profiling and root cause analysis to identify anomalies and ensure trust in reporting outputs.

BDO Houston

Senior Experienced Associate Data Analysis 4/2020 – 8/2023

Managed analytics roadmap for renewable energy and storage operations, ensuring reporting aligned with evolving regulatory and business requirements.

Supervised analysts, establishing data quality checks and reviewing scripts, models, and dashboards.

Built and optimized ETL processes and reporting warehouses, cutting data processing time by 30%.

Developed Power BI dashboards and automated reports, saving hundreds of analyst hours annually.

Partnered with QA to create test scenarios, validating regulatory and performance reporting before rollout.

TNT Crane and Rigging Houston

Senior BI Analyst and Application Support 7/2018 – 4/2020

Designed Power BI dashboards tracking competitor benchmarks, improving forecasting accuracy by 20% for finance and operations.

Defined KPIs for client engagement and market performance, enabling data-driven cross-selling initiatives.

Venterra Reality Houston

Analytics Manager 2/2017 – 2/2018

Built marketing performance dashboards to identify underperforming markets, increasing campaign ROI by 15%.

Improved data warehouse functionality, reducing ad hoc reporting time by 30%.

Frank’s International Houston

Financial Systems Analyst 3/2015 – 9/2016

Modernized reporting pipelines across Finance, HRIS, and Operations systems, cutting legacy report maintenance costs by 40%.

Developed Power BI dashboards aligned to QHSE and enterprise metrics—boosting cross-functional alignment on KPIs and compliance.

Ensured SOX compliance through structured data transformation, cleansing, and governance protocols.

PSS Companies Houston

Senior IT Technical Business Analyst (Contract) 9/2014 – 2/2015

Unified reporting from two ERP systems (Sage/Accpac and Epicor), enabling consolidated financial analysis and reducing manual effort by 25%.

Identified systemic process gaps—modifying reports and processes that uncovered $200K in missed revenue opportunities.

Enterprise Products Houston

Supervisor Decision Support Services Reporting Group 12/2012 – 8/2014

Led analytics team delivering financial/operational dashboards, saving ~$500K annually through actionable intelligence on asset performance.

Developed automated reporting distribution in SQL-RD, freeing 20+ analyst hours per month and increasing stakeholder satisfaction.

Transocean Houston

Principal Analyst, ERP Support/ Supervisor Supply Chain 12/2009 – 11/2012

Served as ERP SME for Supply Chain and Operations; designed KPI dashboards that cut ticket resolution times by 30%.

Spearheaded ERP optimization initiatives—closing key system gaps and increasing stakeholder adoption by 2x across plant sites.

Delivered monthly Global Supply Chain dashboards and reduced aged POs/invoice backlog by 45% through targeted analytics and stakeholder alignment.

EDUCATION

Texas A&M University College Station

B.S. Economics with a Business Minor Graduated

SKILLS

Skills: Power BI Microsoft SQL Server Microsoft Word Adobe Smartsheet Microsoft Excel (Power Query, Power Pivot, DAX) Collaboration Trend Analysis Team Coaching & Mentoring Executive Storytelling Data Confidentiality & Governance Requirements Gathering KPI Design & Reporting Data Strategy & Road mapping Dashboard Development Dimensional Modeling Power Point SharePoint Visio Data Mining & Cleansing Agile/Scrum Data Quality Management Analytics Strategy Service Now JIRA Power APP Power Automate Project/Program Management Change Management Process Auditing Azure Synapse Tableau Co-pilot Fabric ABBYY eBrevia Service Now JIRA Cross-functional Collaboration Data Cleansing & Preparation Data mining and cleaning

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