Teresa Miller
Corpus Christi, TX *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Buyer
Soboba Casino Resort - San Jacinto, CA
September 2023 to Present
Duties/Responsibilities
• Processes requisitions for purchases as directed within 1 business day.
• Conducts interviews with sales representatives to determine vendor’s qualifications and pricing trends.
• Expedites all purchase orders.
• Meets with departments on a weekly basis, for product, vendor and service level standards.
• Serves as an advisor to departments in obtaining proper specifications, quotations, delivery times and costs.
• Works through, maintains, updates, and completes Purchasing reports on a weekly basis.
• Maintains vendor pricing list and price book(s).
• Assists in maintaining proper documentation.
• Controls product in order to meet management standards and departmental goals and objectives.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Perform special projects and other responsibilities, tasks, or duties as requested. Purchasing Clerk
Soboba Casino - San Jacinto, CA
June 2023 to Present
• Work closely with buyers and purchasing manager.
• Works closely with the warehouse, clarifies specifications provided, develops a conceptual understanding of provided specifications or scope of services, and identifies sources to fulfill those specifications.
• Obtains competitive prices from suppliers.
• Confirms receipt / acceptance of Purchase Orders. High expectation of self-direction / less Supervisory support.
• Establishes effective working relationships with supervisory and non-supervisory internal customers within the various operating or support departments.
• Ensures that suppliers in assigned area of products, services, or specific departments meet established delivery dates at the lowest ethically negotiated price with respect to specification tolerances and timely supply fulfillment.
• Input data and generate or create reports as requested for the department or that reflect the buyer’s respective vendors.
• Establishes, maintains and supports filing systems and methods of documentation of reports or purchasing activity generated by the department as to enable and satisfy an audit / inspection or industry regulating standards.
• Work with departments on vendor renewals and vendor registrations.
• Performs other job-related duties as directed within the best interests of the department or the company.
Training Coordinator
Soboba Casino - San Jacinto, CA
October 2022 to Present
• Performs data entry duties in Casino Essentials - Learning Management System as required including; creating new hire accounts, updating transfers and promotions, disabling termed accounts, offsite and department specific data uploads, run weekly and department specific training status reports...etc.
• Keeps the ADP Casino Training Resources page current.
• Prepare and assist with the production of training material for instructor-led trainings and New Hire Orientations.
• Tracks Training supplies and works with HR Admin and/or Clerk for reordering as needed.
• Track, log and distribute external training requests once approved.
• Coordinates the scheduling of both Training rooms for all SCR departments.
• Effectively communicate with all levels of management
• High degree of self-motivation, goal-orientation and commitment to quality guest service Host Ambassador
Morongo Casino, Resort & Spa - Cabazon, CA
May 2022 to October 2022
• Manage the flow of Guests into the Dining areas, provide accurate wait times to incoming Guests if appropriate
• Tend to special Guest needs and requests
• Provide guests with a fun, friendly, and helpful experience.
• Always works as a team player. Is capable of being cross-trained at the discretion of management.
• Displays knowledge of food and beverage available in outlet.
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area.
Key Holder
Dollar General - Calimesa, CA
January 2022 to May 2022
• Maintain cashier responsibilities which include voids.
• Assist with time-keeping and payroll while overseeing proper time keeping procedures.
• Assist hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
• Speak with others using clear and professional language. Cashier
Staters Bros - Yucaipa, CA
December 2021 to May 2022
• Provide Guests with a Fun, Friendly, and Helpful experience.
• Keep an accurate bank and maintain proper records of transactions throughout daily shift.
• Keep work stations and inventory stocked and organized Shift Supervisor
Home of Economy - Watford City, ND
August 2021 to November 2021
• Hire, train, schedule, evaluate, counsel, discipline, motivate, and coach team members.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others; support team to reach common goals. Store Manager
Dollar General - Wheaton, MN
July 2020 to July 2021
• Provide Hotel Team Members with weekly schedules.
• Hire, train, and coach team members for maximum efficiency and guest service.
• Develop merchandising skills of team members and coach to execute.
• Complete daily, weekly, and monthly logs and spreadsheets.
• Maintain team member accountability of assigned shift responsibilities.
• Assist in training of new Team Members.
• Hire, train, schedule, evaluate, counsel, discipline, motivate, and coach team members.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to head quarters; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others; support team to reach common goals. EMT
Sanford Health - Wheaton, MN
August 2008 to January 2021
Providing quality patient care in the field and during transport to another hospital. Drive ambulance
Provide patient care in back of ambulance
Provide written and verbal report to hospital staff Clean and sanitize
Health & Safety Officer
Dakota Magic Casino & Resort - Hankinson, ND
November 2012 to July 2020
Provide 1st aid to customers and employees
Train security officers to be 1st responders
File workers compensation claims
Provide safety orientation to new employees
Safety inspections
Utilize Microsoft Outlook, Word, and Excel daily
Purchasing Clerk
Dakota Magic Casino Resort - Hankinson, ND
January 2005 to October 2012
Responsible for inputting purchase requests to purchase orders. Utilize forklift to unload/load trucks, arrange pallets on shelving units in warehouse, deliver pallets of products to the loading dock.
Interviewing prospective vendors, negotiating pricing, and ordering products. Check in inventory and orders on a daily basis.
Stocking departments weekly and some bi-weekly.
Utilize Microsoft Outlook, Word, and Excel on daily basis Prepare packages for UPS, FedEx, or other shipping trucks OSHA 10
Customer Service Representative Supervisor
Dakota Magic Casino & Resort - Hankinson, ND
December 2003 to December 2004
Input customer data into computer system
Answer multi-line phone system
Utilize PA system for promotions and paging
Input player data from Blackjack table play
Education
Certification in EMT
Stevens County EMS - Morris, MN
September 2008 to December 2008
Diploma in Massage Therapy/Therapeutic Massage
Professional Institute of Massage Therapy - Fargo, ND September 1999 to May 2000
Skills
• Workers Compensation (8 years)
• Health & Safety (8 years)
• Management (2 years)
• Microsoft Excel
• OSHA 10-Hour
• Customer Service (10+ years)
• Budgeting (1 year)
• Microsoft Outlook
• Microsoft Word
• Training (8 years)
• Retail Management (1 year)
• Purchasing (7 years)
• Procurement (8 years)
• Payroll (1 year)
• Store Management Experience (1 year)
• Negotiation (7 years)
• Cash Handling (10+ years)
• Sales
• Recruiting (1 year)
• Pricing (1 year)
• Interviewing (1 year)
• Administrative Experience (10+ years)
• Merchandising (1 year)
• Profit & Loss (1 year)
• Loss Prevention (10+ years)
• EMT Experience (10+ years)
• Sales Management (1 year)
• Office Management (1 year)
• Supervising Experience (8 years)
• Employee Orientation (8 years)
• Security (8 years)
• Leadership (10+ years)
• Customer service
• Typing
• Cash register
• Administrative experience
• Cash handling
• Store management
• Training & development
• Pricing
Links
http://linkedin.com/in/teresa-miller-893a8a50
Certifications and Licenses
OSHA 10
North Dakota Workforce Safety & Insurance
Riverside County Food Handlers Certificate
May 2022 to May 2024
Safe Food Handling Certification
Assessments
Office manager — Proficient
December 2021
Scheduling and budgeting
Full results: Proficient
Bookkeeping — Proficient
December 2021
Calculating and determining the accuracy of financial data Full results: Proficient
Written communication — Proficient
December 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Filing & organization — Proficient
December 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Sales skills — Proficient
December 2021
Influencing and negotiating with customers
Full results: Proficient
Medical billing — Proficient
December 2021
Understanding the procedures and forms used for medical billing Full results: Proficient
Retail customer service — Proficient
December 2021
Responding to customer situations in a retail setting Full results: Proficient
Business math — Proficient
December 2021
Using basic math to solve problems in a business context Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Data entry: Attention to detail — Proficient
December 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Working with MS Word documents — Proficient
December 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
General manager (hospitality) — Proficient
December 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Managing accounts in QuickBooks — Proficient
December 2021
Using QuickBooks software to manage business financials Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient December 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Call center customer service — Proficient
December 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Medical terminology — Proficient
December 2021
Understanding and using medical terminology
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Completed the following Training:
Riverside County Food Handler Certificate expires 05/12/2024 HR Training Seriers Score Leadership
Rewards Relaunch
Proactive Communication
Communicating Cross Culturally
Stress Management Principles
Interpersonal Communication
Excel Intermediate
Excel Beginner