HR Payroll & Benefits Manager

Ms. Shane Ellen Norris

817-***-**** ● Springtown, TX ● *****.******@*****.***

PROFESSIONAL EXPERIENCE

PDX, Inc. / Synerio Technologies, Inc. June 2015 – July 2025

Human Resources, Payroll & Benefits Manager - June 2020 – July 2025

HR, benefits and payroll manager responsible for providing a broad range of Human Resources support in areas such as operations, payroll, benefits, recruiting, performance management, employee relations, training and development, compliance, Human Resources policy and procedure administration. Proficient in Microsoft Office including Excel (pivot tables, formulas, and VLOOKUP)

Manage payroll process and HRIS (UKG), ensuring timely and accurate processing and reporting in accordance with federal, state and local regulations. Ensuring accurate calculation and distribution of wages, bonuses, commissions, and incentive payments.

Review and reconcile payroll reports and conduct audits to ensure accuracy and compliance.

Support financial reporting by providing detailed payroll data for P&L and income statements. Also ensuring payroll inputs align with employment agreements, benefits, and tax requirements.

Manage Year-end processes, including ACA filings, W-2s and related tax filings.

Handle employee relations issues maintaining confidentiality, and observing ethical and professional standards.

Advise management and employees in HR matters, and ensure compliance with company policy and applicable federal, state, and local laws.

Development, implementation, and review of policies and procedures to improve operations and compliance.

Plan, develop, deliver, and conduct training on various HR-related topics.

Manage performance review program to ensure effectiveness, compliance and equity within organization.

Manage the onboarding and offboarding processes, ensuring a seamless and positive experience.

Administer benefits, including assisting with benefit inquiries and online enrollment, claims resolution, collection of required documents, review and process invoices and annual legal notices.

Oversee all aspects of employee benefits programs, including medical, dental, vision, life insurance, disability (STD & LTD), wellness programs, and 401(k) plans.

Ensure compliance with all benefits-related federal and state laws, including ERISA, ACA, COBRA, FMLA, ADA and HIPAA. Ensuring required notices are posted and/or delivered to those qualified individuals.

Serve as the point of contact for benefits vendors and brokers; lead annual benefits renewals and open enrollment processes including planning, communication, vendor coordination and system setup.

Maintain accurate records of employee enrollments, terminations, and changes in HRIS systems.

Conduct benefits orientation sessions and ensure employees are well-informed of their options and responsibilities.

Partner with leadership to evaluate and recommend benefit plan design changes based on employee needs, market trends, and cost analysis.

Monitor and report on benefits usage, costs, and trends to support strategic planning.

Manage workers' compensation and unemployment claims process.

Leading year-end compliance processes, ensuring items such as the annual 5500 filing and 401k non-discrimination testing, PCORI filings, etc. are timely and accurately completed.

Maintain up-to-date knowledge of legal requirements and government reporting regulations affecting human resource functions, and ensure policies, procedures, and reporting is in compliance.

Payroll & Benefits Administrator - June 2015 – June 2020

Benefits and payroll specialist responsible for all workflow involving Human Resource compliance, benefits, and payroll for employees. Some daily duties include, but are not limited to:

Benefits Enrollment and Implementation

Process benefit changes for qualifying life events, ensuring accurate HRIS and vendor site updates.

New hire onboarding into benefit programs providing support during election period.

Administer benefits for health, dental, life, supplemental insurances, vacation, sick leave, LOA (leave of absence), COBRA, etc.

Ensure compliance with local, state, and federal requirements

Payroll Processing through Workforce Go/Workforce Thrive (UKG platform)

Prepare federal, state and local tax returns quarterly and annually

Clayton YES! Jan 2015 – June 2015

Benefits & Compliance Coordinator

Benefits and compliance specialist responsible for all workflow involving Human Resource compliance, benefits, and payroll implementation for employees. Some daily duties include, but are not limited to:

Benefits Enrollment and Implementation

Administer benefits for health, dental, life, supplement insurances, FMLA, pension plans, vacation, sick leave, leave of absence, COBRA, etc.

Ensure the Agency is in compliance with local, state, and federal requirements

Administer random drug testing process

Establish, maintain and process files for department records and reports

Reconciliation of benefit invoices

Continually review and take initiative to improve processes, achieve best practices and maximize efficiencies

Kforce Jan 2014 – Nov 2014

Talent Representative

Provide full life cycle recruiting for Finance and Accounting clients. Use of applicant data processing system Recruitmax. Coordinate hiring efforts with clients, recruiters and account managers while ensuring client’s needs and requirements are met. Some daily duties include, but are not limited to:

Sourcing, Recruiting and Submitting qualified candidates to perm/contract to hire job orders

Use of social media and out of the box sourcing methods including Boolean and Google search strings

Input data and update records in the designated Applicant Tracking System (ATS)

DynCorp International Jun 2010 – Oct 2013

International Recruiter / Recruiting Coordinator Sr. / Sr. Administrative Assistant - HR Coordinator

Provide full life cycle recruiting for Foreign Nationals through several different contract programs. Provide effective support to all areas of the Foreign National Recruiting process. Use of applicant data processing systems including: Taleo, Sonic, SFTP, PeopleSoft and HR Plus. Coordinate hiring efforts with program staff, recruiters and broker agencies while ensuring compliance and maintenance of records. Some daily duties include, but are not limited to:

Sourcing, Recruiting and Processing candidates

Use of social media and out of the box sourcing methods including Boolean and Google search strings

Processing, auditing and researching background investigations for all foreign national candidates

Training recruiting centers on HR Plus background investigation processes, audits and issues

Liaison between programs, recruiting centers, HR Plus and operations team

Monitor and audit Foreign National background screening processes

Answers routine applicant questions regarding recruiting policies, procedures, or practices

Instructs applicants in the appropriate process and handles various forms and records with strict confidentiality

Assists in gathering and compiling a variety of statistical information as needed for various programs and projects

Ensures that all necessary pre-employment screening requirements have been completed and recorded

Processes paperwork for new hires, sends new employment packets and issues and rescinds offer letters

Maintains and distributes applicant information, policy and procedure manuals and other communications

Source data, prepare and distributes various reports and documentation related to applicant status

Track and analyze recruiting data including auditing pre-boarding documents; ensuring applicants are compliant prior to deployment, and coordinating background verification reports with DI’s screening services

Correspond with the Direct Hire Centers on daily activity; Perform follow-up pertaining to the collection of documents and process/monitor cycle time to ensure DI is meeting program goals

Monitor processing of Direct Hire Center applicants, cycle time and data integrity for auditing purposes.

Continually review and take initiative to improve processes, achieve best practices and maximize efficiencies

EDUCATION

Tarrant County College Fort Worth, Texas

Completed Business, Legal, Accounting and Computer Information Systems courses

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