Data Entry Front Desk

D’ANERA SANTOS

KEY SKILLS Office Suite software.

Data entry.

Organizational and time

management skills.

Corporate communications.

Problem solving.

Customer service.

Attention to details.

Leadership

.

EDUCATION

Cuny Prep - Bronx, NY July 2017

GED

WORK

EXPERIENCE

FJC Security - Bronx, NY (Security Guard Supervisor) Supervised and trained security personnel

Managed paperwork and employee documentation daily Maintained a professional work environment and handled customer complaints and concerns

Sunstates Security - New York, NY (Security/Receptionist) December 2023-June 2024 Check-in and check-outs clients

Receive clients and direct to corresponding department Answer calls, schedule appointments and transfer calls Ensure the safety of clients and company personnel Stock

Receive and sort mail in mail room

NapYork - New York, NY (Overnight Receptionist/Security) October 2024 -April 2025 Front desk check-ins/check-outs for guests

Maintenance

Enforce company rules and regulations

Assist guests with complaints, concerns and issues with room keys Secure all floors every hour

Processed client deposits and payments

SUMMARY Reliable and professional Security Receptionist with strong experience in front desk operations, visitor management, hospitality and facility safety. Skilled in greeting guests, answering and directing calls, scheduling appointments, handling mail and deliveries, handling check-in and check-outs, and using computer systems to maintain records. Adept at monitoring security cameras, managing access control, responding calmly to emergencies. Known for a friendly attitude, excellent in fast-paced environments. Dedicated to creating a safe, organized, and welcoming experience. *********@***.*** 347-***-**** 1965 Benedict Ave Bronx, NY, 10462 May 2023-December 2023

American Beauty School - Bronx, NY

Cosmetology Certification August 2022

CERTIFICATIONS Security Guard License

FO2

CPR and FIRST AID

Mandated Reporter training

Obesity Prevention

Prevention of Lead poisoning and

Other Dangers to Children

School Age Child Care

Supervision of Children

Transportation

Foundations in Health an

Safety e-learning

Family Engagement

Emergency Preparedness

Early intervention

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