Data Entry Care Delivery

BN

BROOKLYNN NELSON

****************@*****.*** 806-***-**** Slaton TX

Proven expertise in client documentation and empathy at Library Legacies, enhancing care delivery. Strong communication and multitasking skills drive efficient operations, resulting in a 95% client satisfaction rate. Dependable and adaptable, fostering positive environments while leveraging problem-solving abilities to exceed expectations. Communication skills

Appointment scheduling

Data entry proficiency

Problem-solving

Active listening

Multitasking

Time management

Empathy

Adaptability

Typing accuracy

Conflict resolution

ID verification

Client documentation

Multitasking and organization

HIPAA compliance

Dependable and responsible

Reliability and punctuality

library legacies slaton, Texas

care giver

02/2025 - 01/2023

Provided compassionate care and support to individuals, ensuring their physical and emotional well-being was prioritized. Assisted with daily living activities, including bathing, dressing, and meal preparation, to enhance clients' quality of life.

Monitored and documented clients' health conditions and behavioral changes, communicating effectively with healthcare professionals and family members.

Developed and maintained trusting relationships with clients, fostering a safe and nurturing environment.

Implemented personalized care plans tailored to each client's unique needs and preferences.

Coordinated with team members to ensure comprehensive and consistent care delivery.

Engaged clients in meaningful activities and social interactions to promote mental and emotional health.

Managed medication schedules and ensured timely administration as prescribed by healthcare providers.

H&R Block slaton

Receptionist

01/2019 - 04/2019

Managed front desk operations, including greeting clients, answering phone calls, and directing inquiries to appropriate personnel. Scheduled and coordinated client appointments, ensuring efficient time management and optimal use of resources.

Maintained client records and confidential information with accuracy and discretion, adhering to company privacy policies.

Assisted clients with basic tax-related queries and provided information on SUMMARY

SKILLS

Experience

available services and promotions.

Processed payments, issued receipts, and reconciled daily cash transactions to ensure accurate financial reporting.

Supported tax professionals with administrative tasks, including filing, data entry, and document preparation.

Facilitated effective communication between clients and tax professionals to enhance customer satisfaction and service delivery. Contributed to a positive office environment by maintaining a clean and organized reception area.

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cashier

10/2015 - 03/2016

Processed customer orders efficiently and accurately, ensuring a high level of customer satisfaction.

Handled cash and credit transactions, maintaining precise cash drawer balances and adhering to company policies.

Provided excellent customer service by addressing inquiries and resolving issues promptly.

Maintained a clean and organized work environment, contributing to overall store presentation and hygiene standards.

Collaborated with team members to ensure smooth and efficient store operations during peak hours.

Assisted in training new employees, sharing knowledge of company procedures and best practices.

Slaton High School Slaton, Texas

High School

05/2018

EDUCATION

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