Customer Service Start Date
Resume:
CYNTHIA SUGGS
Mullins SC 29574
SUMMARY
•Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
•Willing to take on any task to support team and help business succeed.
•Focused,consistent and professional work for every assignment.
•Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.
•Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
•Dependable employee seeking opportunity to expand skills and contribute to company success.
•Talented Manager skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
EMPLOYMENT
S&W Transportation
Myrtle Beach SC
Transportation Driver Manager
Start Date: End Date:
11/2017 PRESENT
RESPONSIBILITIES
Transporting patients to and from their Dr. appointmen. Made sure all drivers were working together.
RadioShack
Marion SC
Store Manager
Start Date: End Date:
05/2009. 07/2016
RESPONSIBILITIES
• Forecasted sales projections, inventory demand, and labor requirements to develop annual budget and operational plans.
• Forecasted sales projections, and demand.
• Provided consistent feedback and training to empower team members in effective service-delivery.
• Minimized losses with effective security presence for shrink control.
• Addressed and resolved escalated customer complaints and worked to restore satisfaction.
• Supported employee recruiting, onboarding, and training on company policies, procedures, and service standards.
• Built strong reputation in several different locations by quickly addressing all customer concerns and giving back to community through charitable initiatives.
SunCom Wireless
N. Myrtle Beach SC
Area Supervisor
Start Date: End Date:
2003 2007
RESPONSIBILITIES
• Supervised inventory control measures and collaborated with purchasing personnel to verify consistent and cost-effective replenishment.
• Monitored budget adherence and promoted expense control through meticulous loss prevention strategies and accurate inventory management.
• Oversaw 6 different locations we had stores.
• Enhanced operations with new and improved procedures targeting under reporting areas and systematic weaknesses.
• Maintained optimal employee coverage for business needs with well-prepared team schedules.
• Buisness expansion across, including overseeing new construction and building retrofits.
SKILLS
Very professional
Management Experience
Great people skills
Great Time management
Planning
Safety management
EDUCATION
Mullins High School
Mullins SC
GED. 2007
College
FMU Nursing
Florence SC
Did not graduate
FDTC Nursing
Florence SC
Did not graduate
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