Project Manager Business Strategy
Resume:
Wendy Andrus
Port Arthur, Texas
***********@*****.***
Skills Summary:
Define annual and quarterly project goals, objectives, and success metrics that align to business strategy and product vision.
Collaborate with cross-functional teams to drive priorities and strategic direction that align with the company’s vision and objectives.
Define epics and features based on business strategy.
Develop project plans and product roadmap by working closely with the business and IT stakeholders.
Build and execute product release and roll-out plans.
Collaborated with the Project Management Office and other project stakeholders to identify risks and resolve issues.
Agile Tools: JIRA, Confluence, Rally, and Azure Devops Boards.
Software environment: MS Project, SharePoint, Visio, and MS Office Suite.
Software development life cycle: Fifteen years of experience that includes the phases of plan, design, implement, test, deploy, and maintain.
Modern application development practices: 10 years of experience that include microservices, APIs, and continuous integration and continuous development practices.
Change Management: Submit change requests to the Change Control board for approval of scope changes that will modify the baseline to the schedule and budget.
Education:
M.S. in Information Science, College of Engineering, Kennesaw State University
B.S. in Business, Lamar University
Certification
Certified Scrum Master
Member #: 000205675
Professional Experience
Next Level Business Services February 2025 – August 2025
Client: KPMG (short-term contract)
HR Project Manager
Project: I worked on a HR Modernization project with the goal of creating agile, inclusive, and future-ready workplaces. The organizational goal is to attract top talent, reduce turnover, and drive organizational performance through culture and people-centric strategies.
Key Responsibilities and Achievements:
Define project objectives in alignment with HR modernization goals (e.g., digitization, self-service, automation).
Create a detailed project plan, including timelines, milestones, deliverables, and resource requirements.
Oversee training strategies and rollout plans.
Proactively identify risks related to tech, data migration, and privacy.
Develop mitigation strategies and contingency plans.
Track and resolve project issues as they arise.
Provide regular status updates to sponsors and senior leadership.
Maintain project documentation (e.g., project charters, decision logs).
Validate that project outcomes meet the defined business goals.
TCS
Client: Kaiser Permanente January 2023 to December 2024
HR Technology Project Manager
Project: Payroll Reconciliation as part of Cybersecurity Initiatives (Oracle Cloud HCM)
I led the successful delivery of a Payroll Reconciliation project that was part of Kaiser Permanente's broader cybersecurity program focused on securing HR and payroll data within the Oracle Cloud HCM platform.
Key Responsibilities and Achievements:
Managed project scope, cost, schedule, and deliverables in alignment with cybersecurity and compliance objectives.
Collaborated with cross-functional teams to ensure secure and compliant handling of payroll data in Oracle Cloud.
Led risk management, including identifying and tracking cybersecurity-related threats, defects, and scope changes.
Delivered status updates to executive leadership and the PMO, ensuring transparency and alignment with organizational goals.
Implemented both Agile (Scrum) and traditional project methodologies to ensure flexibility and efficiency across phases.
Documented project risks and issues within the Human Capital Management (HCM) domain to align with enterprise security strategy.
Interfaced with stakeholders to establish clear communication plans and ensure project alignment with cybersecurity best practices and compliance mandates.
Utilized tools including Jira, Clarity, MS Office Suite, and MS Project for tracking progress, risks, and financials.
TCS
Client: Mastercard January 2021 to December 2022
Program Manager: Enterprise Data Governance Group
Project: I worked in the Enterprise Data Governance group on compliance data projects.
Key Responsibilities and Achievements:
Ensured effective management of projects from inception through implementation.
Developed and executed project plans, including scope definition and schedules according to the policies and procedures of the Project Management Office.
Collaborated with technical and business stakeholders to determine and understand project requirements.
Facilitated project team and client meetings for the resolution of project issues.
Provided program status reports to senior management
Tata Consultancy Services (TCS) June 2018 to December 2020
Client: USAA – Property & Casualty Division
Agile Project Manager – Data Modernization for AI Initiatives
Project: Led a strategic data modernization initiative within the Property & Casualty (P&C) business unit to enable advanced analytics, AI, and data governance capabilities supporting underwriting, claims, and risk functions.
Key Responsibilities & Achievements:
Facilitated quarterly strategic planning with the PMO to align P&C business objectives—such as claims and policy efficiency—with data and analytics initiatives.
Defined and maintained a modernization roadmap for the Data Architecture team, enabling support for third-party data and regulatory reporting.
Oversaw monthly resource planning and budget management, tracking financials and implementing corrective actions in alignment with insurance project governance standards.
Translated business goals into detailed business and data requirements.
Authored and prioritized features and user stories for metadata management workstreams supporting Information Governance, Underwriting Analytics, and Claims AI models.
Partnered with Data Architects and Data Scientists to identify data quality and security risks to third-party data related to policy, billing, and claims systems.
Delivered bi-weekly executive updates on project status, highlighting milestones, blockers, and risk escalations to senior leaders in data and P&C operations.
Produced critical documentation, including project charters, schedules, and kick-off decks for enterprise-wide Advanced Analytics programs.
Managed scope changes, project deliverables, and stakeholder expectations in accordance with PMO and Change Management policies.
Led daily stand-ups and sprint ceremonies to ensure cross-functional alignment across data, underwriting, and compliance teams.
Tools & Technologies:
Project Tools: MS Office Suite, MS Project, Kanban, SAFe
Platforms: Salesforce, Amazon Web Services (AWS), Snowflake
Domain Focus: Underwriting data, claims data pipelines, metadata governance, AI/ML in insurance
Keybase Technology Solutions
Client: EY February 2017 to December 2017
Agile Project Manager
Project: I worked on the EY Interact Portal.
Key Responsibilities and Achievements:
Facilitated project kick-offs, sprint planning, daily scrums standups and sprint retrospectives.
Managed project risks, action items, and defect tracking.
Utilized the Scrum/Agile and traditional methodologies.
Collaborated with business stakeholders to migrate over 3300 clients to the SharePoint platform.
Authored user stories, acceptance criteria and managed the product backlog.
Pyramid Consulting January 2013 to January 2017
Client: SunTrust
Agile Project Manager
Project: I worked on anti-money laundering, data, and compliance projects.
Key Responsibilities and Achievements:
Responsible for managing the software development team in support of compliance and data projects.
Utilize the Scrum/Agile and traditional software methodologies.
Prepared bi-weekly status reports to senior management ensuring clear communication and stakeholder alignment.
Created project schedule with milestones.
Tracked and resolved impediments and risks.
Facilitated project kick-offs, sprint planning, daily scrums standups, and sprint retrospectives.
Pyramid Consulting June 2010 to December 2012
Client: AT&T
Product Manager
Project: I worked on the AT&T website within the online payments business unit.
Responsible for developing business requirements for AT&T’s website within the online payments group.
Collaborated with UX design team to increase customer engagement on the company’s website.
Utilized data analytics to identify key performance indicators to increase website traffic.
Managed project budgets and cost variances.
Served as the subject matter expert on payment products for the training group.
Reviewed test plans and provided post-production support.
Assisted in defining roadmaps with a two-year horizon.
Utilized Agile/Scrum methodology to create user stories and acceptance criteria.
Tools: SAP, MS Office
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