Nursing Assistant Certified

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

Veronica Mack

(H) 773-***-**** *******@*****.** 9738 South Merrion Avenue, Chicago, IL 60617 Driven Management professional offering over 10 years' experience in hospital and public business settings. Focused and motivational mentor adept at challenging team members to meet and exceed company goals.

Issue and conflict resolution

Superb sales professional

Cash handling accuracy

Adaptive team player

Dependable and reliable

Flexible schedule

Personal Assistant, City Of Chicago, May 2015-Current Chicago, IL

Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments

Coordinated and planned special projects at clients' homes Cashier Sales Associate, Costco,south Loop, October 2015-May 2019 Chicago, IL

Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs

Adhered to top-quality client servicing standards to promote overall satisfaction Contributed ideas on ways to improve or optimize warehousing procedures Certified Nursing Assistant, Churchview Supportive Living, October 2009-August 2015 Chicago, IL

Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status

Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures

Collaborated with interdisciplinary healthcare teams to provide high-quality patient care Some College (No Degree)

ACCOMPLISHMENTS

CERTIFICATIONS

Phelbotomy, Chicago Instruction Center For Career Development, Chicago, IL 2019 GED

Olive Harvey, Chicago, IL 2008

Some College (No Degree)

Certified Nursing Assistant, Boys And Girls Club, Chicago, IL 2008 Earned recognition from department leaders for excellence in delivering phlebotomy services. CNA License

CPR certified through American Heart Association

Certified Home Health Aide

Current phelbotomy certification

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