Power Bi Data Analyst

RUTUJA SANDEEP IPARKAR

Pune +91-913******* *************@*****.*** Linkedin Portfolio

CAREER OBJECTIVE

Enthusiastic and detail-oriented individual transitioning from Network Engineer to Data Analyst, skilled in data cleaning, transformation, analysis, and visualization. Proficient in tools like Excel, Power BI and Python(Pandas, Numpy, Matplotlib and Seaborn), with a strong foundation in SQL and relational database management. Adept at designing interactive dashboards, uncovering patterns, and generating actionable insights to support data-driven decision-making. Strong communication skills with the ability to present complex findings in a clear, business-friendly manner. SKILLS

DATA ANALYSIS TOOLS: Microsoft Excel

DATA VISUALIZATION: Power BI

DATABASE MANAGEMENT: MYSQL

PROGRAMMING LANGUAGES: Python(Pandas, Numpy, Matplotlib, Seaborn).

SOFT SKILLS: Strong communication, attention to detail, problem solving, team work. PROJECTS

1. Customer Churn Analysis Dashboard – Power BI Project Link

Developed an interactive Power BI dashboard using the Telco Customer Churn dataset from Kaggle.

Performed data cleaning, transformation, and modeling to identify key churn drivers.

Visualized customer behavior, churn patterns, and business KPIs through dynamic charts and slicers.

Delivered actionable insights to help reduce churn and improve customer retention strategies. 2. E-commerce Order Analytics System – MySQL Project Link

Designed a normalized relational database (3NF) with 8+ tables: Customers, Orders, Payments, Sellers, Products, etc.

rote optimized SQL queries using JOIN, GROUP BY, SUM, ROUND, and DATE_FORMAT to analyze revenue, customer behavior, and seller performance.

Built queries to track monthly paid revenue, top 3 high-spending customers, and top-rated sellers.

Used constraints like PRIMARY KEY, FOREIGN KEY, CHECK, and UNIQUE for data integrity.

Answered business-critical questions to simulate real-world e-commerce analytics. 3. Library Management System – MySQL Project Link

Designed a relational database with tables for books, members, and reviews using MySQL.

Implemented primary and foreign key constraints to maintain data integrity.

Wrote complex SQL queries to manage book records, member records, and review analytics.

Demonstrated strong understanding of query logic. 4. Superstore Sales Analysis – Python (Pandas, NumPy, Matplotlib, Seaborn) Project Link

Performed exploratory data analysis (EDA) on a retail store sales dataset using Python to uncover trends, seasonal patterns, and category-level performance.

Utilized Pandas and NumPy for data cleaning, transformation, and statistical summaries .

Created visualizations with Matplotlib and Seaborn to illustrate monthly sales trends, product category performance, and region-wise distribution.

Identifies key insights such as peak sales periods, high-performing categories, and sales fluctuations across regions and time.

Demonstrated strong understanding of data visualization and storytelling using Python libraries in a real-world business context.

WORK EXPERIENCE

NETWORK ENGINEER OCT 2023 – APRIL 2025

Wipro, Pune

PROJECT NAME: COMCAST, MACD (Move Add Change Disconnect)

Worked on dedicated networking projects with US based client – COMCAST, managing business internet sites.

Executed off-net and on-net service disconnections in Pivot and on-net service disconnections in CSG and other tools such as Workbench, Salesforce, Ilex, Pheros, Zabbix, Pramata, ensuring accurate and timely processing of customer requests.

Worked on Network Architecture, Security Protocols and troubleshooting.

Managed, configured and optimized network infrastructure to ensure secure, stable and high performing connectivity.

Conducted log analysis and incident reviews, implementing long term solutions that minimized recurring outages and improved system uptime.

Created and maintained network topology diagrams, SOPs and change management documentation to support audits and streamline team operations.

Developed performance reports and analytics.

Recognized for attention to detail, structured problem-solving, and the ability to explain technical issues clearly to non- technical stakeholders.

TECHNICAL SUPPORT ENGINEER

Mphasis, Pune MAR 2023 - OCT 2023

PROJECT NAME: Bank of the West

ENVIRONMENT: Technical

Troubleshooting L1

Managed and administered the Cherwell ticketing system as the primary tool for tracking, prioritizing, and resolving IT service requests and incident requests.

Expertly managed inbound client calls, serving as the frontline point of contact for technical inquiries.

Assessed and accurately documented client-reported technical issues in Cherwell Ticketing Tool, ensuring that all pertinent information was captured for thorough troubleshooting and resolution.

Displayed exceptional phone etiquette and communication skills, ensuring a positive and empathetic user experience, leading to a consistently high level of customer satisfaction.

Diagnosed and resolved a wide range of technical problems such as software issues, network connectivity problems, password resets, account lockouts by providing step-by-step guidance with the help of knowledge base articles.

Collaborated with colleagues to troubleshoot common technical problems before escalating to higher-level support.

Followed established procedures to prioritize and assign tickets to appropriate IT teams for resolution.

Proficiently utilized the Bomgar remote support application to provide remote assistance.

Implemented security measures and best practices within Bomgar to protect sensitive data while troubleshooting.

Proficiently leveraged the KeePass application for password management.

Efficiently managed user accounts and access permissions using Microsoft Active Directory. EDUCATION

PG Diploma in Data Science

Modern College of Arts, Science and Commerce NOV 2022 – DEC 2023 BSc Computer Science (BCS)

Modern College of Arts, Science and Commerce JULY 2016 – APRIL 2019 CERTIFICATIONS

• Master in Data Science and Analytics, I.T. Vedant.

• Data Visualization with power BI by Great Learning Academy.

• MYSQL Basics by Great Learning Academy.

LANGUAGES

• English, Marathi, Hindi.

HOBBIES

• Dancing, Playing Keyboard, Painting, Sports.

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