United States Network Security

Other language(s):

English

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ABOUT ME

Highly motivated cybersecurity professional with a Bachelor's in Computer Engineering and hands-on experience in network security and incident response.

WORK EXPERIENCE

Opsaracloud – Milpitas, United States

City: Milpitas Country: United States

Network Operations

[ 03/2023 – 05/2025 ]

• Collaborated with the leadership team to enhance wired and wireless network infrastructure, achieving 99.99% uptime and ensuring high availability.

• Played a key role in resolving support tickets promptly, reducing the average resolution time by 27%.

• Conducted secure maintenance and updates of endpoint patches to mitigate vulnerabilities.

• Managed weekly backups of firewalls (pfSense and FortiGate), maintained access control lists (ACLs), and handled VPN user management to enforce security policies.

• Provided timely and effective support to resolve client requests, ensuring high levels of customer satisfaction.

• Diagnosed and resolved complex hardware and software issues.

• Managed the full lifecycle of incidents, changes, and problems, ensuring service continuity and minimal disruption.

• Installed and upgraded operating systems and computer software, ensuring all systems were up-to-date and secure.

Aditya Birla Group – Dahej, India

City: Dahej Country: India

Internship

[ 02/2023 – 04/2023 ]

• Utilized Cisco ASA firewall to implement and enhance network security protocols.

• Collaborated with cross-functional teams to identify and resolve network-related issues.

• Gained practical experience in network troubleshooting and security best practices within an enterprise environment. EDUCATION AND TRAINING

Bachelor of Engineering in Computer Engineering

Gujarat Technological University [ 06/2019 – 06/2023 ] City: Bharuch Country: India Website: https://www.gtu.ac.in/ Final grade: 8.09 CGPA Level in EQF: EQF level 6 LANGUAGE SKILLS

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user Prasann Patel

Nationality: Indian Date of birth: 28/09/2000 Gender: Male

Phone number: +91-971******* Email address: ***************@*****.***

Home: E34/8 Birla Copper Township, 392130 Bharuch (India) PROJECTS

[ 02/2023 – 04/2023 ]

Internship Project on Network Architecture

• Led analysis and design of network infrastructure projects, focusing on scalability, security, and cost-effectiveness.

• Expertise in EIGRP, improving network reliability and performance over OSPF and RIP protocols.

• Implemented Access Control Lists (ACL) for enhanced network security and traffic management.

• Managed IP addressing and DHCP for efficient device communication and network operation.

• Conducted system testing and ongoing monitoring to ensure optimal network performance.

• Delivered network solutions within budget constraints, maximizing ROI and business impact.

[ 06/2022 ]

Object Detection using CNN

• Developed a real-time object detection system using Convolutional Neural Networks (CNN) and OpenCV to identify and track multiple objects in video feeds.

• Designed and tested applications for video surveillance and pedestrian detection, demonstrating a strong grasp of computer vision principles.

• Achieved high accuracy and optimized processing times, making the model suitable for various real-time applications.

[ 08/2022 ]

Parking Lot Management System

• Developed and implemented a web-based Parking Lot Management System using a DBMS-based web application.

• Utilized HTML5, CSS3, PHP, and MySQL to build a user-friendly and efficient system.

• Integrated features for user, guard, and admin management, including space allocation, reservation, and fare calculation. TECHNOLOGY SKILLS

Technical Skills

Networking & Security: EIGRP, OSPF, RIP, pfSense, FortiGate, Cisco ASA, ACLs, VPNs, DHCP, IP Addressing, Incident Management, Change Management, Problem Management, Endpoint Patch Management. Operating Systems: Linux, Windows.

Development & Tools: MySQL, PHP, HTML5, CSS3, Python, OpenCV, Google Cloud Platform. Certifications

Fortinet NSE 1,2,3 (Cyber Security Certificate)

System Administration and IT Infrastructure Services (Google) IT Security: Defense Against the Digital Dark Arts (Google) Google Cloud Fundamentals: Core Infrastructure (Google)

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