Medical Assistant Care Coordinator

CARLEEN PRICHARD

**** **** ** ******, ** ***** · 501-***-****

************@*****.*** · www.linkedin.com/in/carleen-prichard-359878152

I would like to find a position where I can perform as part of a team in an environment where I can combine my knowledge of psychological theories and practices with my skills I have obtained as a Care Coordinator, medical assistant and instructor to help others.

EXPERIENCE

JANUARY 2024 – PRESENT

ADJUNCT MEDICAL ASSISTANT INSTRUCTOR, BRYAN UNIVERSITY

Instruct students in an online format on clinical and administrative procedures, instruct lessons based on Syllabus, create power points, videos and study material for students.

APRIL 2023 – PRESENT

CARE COORDINATOR, DAVITA

Office duties, answer phones, triage patients, scheduling health evaluations, tele-health, communicating with patients, patient teaching, completing required Medicare forms, communicating with providers and dialysis facilities, helping patients find local non-clinical resources, help complete needed referrals and communicate needs to various providers

APRIL 2012 – MARCH 2023

REGISTERED MEDICAL ASSISTANT, ENGAGEMED, FORMERLY CARFAGNO fAMILY pRACTICE

Office duties, answer phones, triage patients, scheduling, refilling prescriptions, prior authorizations, tele-health, communicating with patients, administering vaccines and phlebotomy and other CLIA waived testing, and patient teaching.

AUGUST 2007 – APRIL 2012

INSTRUCTOR, REMINGTON COLLEGE

Instruct students on clinical and administrative procedures, create, and instruct lessons based on syllabus.

MAY 2005– AUGUST 2007

MEDICAL ASSISTANT, UNIVERSITY OF MICHIGAN; BRIGHTON HEALTH CENTER

Patient triage, taking vital signs, assist with basic office surgeries and procedure, vaccine administration.

DECEMBER 2003 – MAY 2005

MEDICAL ASSISTANT, UNIVERSITY OF MICHIGAN; GERIATRICS CENTER

Rooming patient taking vital signs and chief complaints, assist physicians and nurses with clinical procedures, order and maintain inventory for clinic

EDUCATION

SEPTEMBER 2022

BACHELOR OF SCIENCE PSYCHOLOGY, CAPELLA UNIVERSITY

General psychology course, classes ranging from basic counseling, addiction therapy, behavioral analysis, research, statistics, and abnormal psychology

Dean’s list

OCTOBER 2008

ASSOCIATE OF SCIENCE; HEALTH INFORMATION TECHNOLOGY, LINCOLN COLLEGE

Medical and hospital billing, insurance billing requirements, statistics, data management

AUGUST 2003

MEDICAL ASSISTANT DIPLOMA, ROSS EDUCATION CENTER

SKILLS

Active listening and communication

Knowledge of behavioral disorders

Abstract Reasoning

Multitasking

Time Management

Research methods

Report writing

Empathy

Care coordination

Patient Referrals

Critical thinking

Basic Microsoft, PowerPoint, and Excel knowledge

Customer service

Conflict resolution

Patient education and instruction

Data Entry

Patient resource referral

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