Service Representative Customer

Dharminder Kour

SeaTac, WA ***** • +1-206-***-**** • **********@*****.*** • WWW: Bold Profile

Skills

• Customer Relations • Communication

• Adaptability • Teamwork

• Bilingualist )speaks hindi, Urdu, Punjabi

Work History

Customer Service Representative, 10/2007 to Current Sav -on Insurance Agencies /your Policy – DesMoines, WA Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

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• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

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• Responded to customer requests for products, services, and company information. Education

Master of Arts: Music Performance, 07/1991

Punjabi University - Punjab,, India

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