Call Center Agent
Resume:
Betty Lou Ruiz
Pasadena, TX 77506
*************@*****.***
EXPERIENCE
Connexus Progress Residential, REMOTE, Call Center Agent
March 2023, Current
Create guest cards, Answer high volume of calls. Assist in helping find a home. Getting customers to the correct Line if needed. Send Links to take a tour for a home. Provide all information possible for a Local Leasing Specialist. Proper Greeting and Ending for each call. Verify First and last name, phone number and email.
Dominos, CSR
March-2016 - November-2018
Environmental cleaning, Answer calls, Charge Customers for orders. Greet customers as they walked in and out of store
7 Eleven
June 2021- October 2021
Environmental Cleaning, greeted customers as they walked in and out of the store. Answered calls. Appealed on anything that was special or needed to be upselled.
SKILLS
Experience with call center, and customer service
AWARDS
I am one of the top agents for my team
LANGUAGES
Speak English and Spanish Fluently (bilingual)
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