Continuous Improvement Quality Control

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< Shaneen Gre.

SHANEEN GREGORY

BH xccoscior Benton re i

OBJECTIVE

EDUCATION

~Dedicaled and resale ven professional seeking To coniibule WEST FLORENCE HIGH

strong communication, leadership, and problem-solving skilstoa_- SCHOOL,

dynamic organization. Committed to delivering high-quality work High schoo! Diploma

Fostering collaboration, and driving continuous improvement to 1998 ~ 2001

support organizational goals

EXPERIENCE ELS

+ STRONG INTERPERSONAL

ROR $$

MCDONALD'S es

Teamieader + ABILITY TO WORK UNDER

«Provided guidance and supporto crew member, and PRESSURE

ensured they followed provedures and delivered high- «CREATIVE PROBLEM

aqualiy service

‘© Monitored key performance indicators (KPIs) such as speed coun)

of service, order accuracy, and customer satisfaction. * EXCELLENT ORGANIZATION

+ Assisted in taining new crew members and provided skis

‘ongoing coaching to improve performance + ADAPTABLE TO CHANGE

‘06/07/2008-06/15/2025 + EXCELLENT CUSTOMER

MES PACLITIES MANAGEMENT a

Supenisor

‘+ was responsible for assigning, checking, and delegating

‘work for employees involved in development areas.

‘+ Evaluated and quality control check all work performed by

Staff to ensure consistent quality

‘+ Was responsible for hiring, discipline, recognition, evaluating

performance, recommending changes in position or

‘employment status and ensuring compliance with established

policies and procedures.

COMMUNICATION

Effective communicator with strengths in active listening, clear

verbal and written communication, and building positive

relationships. Skilled in cross-cultural interaction, conflct resolution,

public speaking, and conveying complex information in simple,

accessible terms.

LEADERSHIP

‘Natural leader with proven success as a Facilties Management

‘Supervisor, guiding teams with clarity, confidence and purpose.

‘Adept at motivating staff, streamlining operations, and fostering a

culture of accountability and collaboration. Skilled in coordinating

‘schedules, managing resources and ensuring safety while

‘maintaining high performance standards.

REFERENCES

(Available upon request]

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