Customer Experience A Team

TIFFANY COHEN

**** ********* *****, ****** ****, Florida 34608 352-***-**** *************@*****.***

OBJECTIVE

To be start a new career within the baking field. To learn about the banking/financial field and excel in providing customers with financial transactions and recommendations. To be a part of a team that aims to assist customers in fulfilling their financial goals.

STRENGTHS

Providing a friendly and positive customer experience

Excellent communication skills

Effectively provide customer recommendations and resolving customer worries or complaints

Team player but also able to work independently

Several years of sales experience, cash handling,

Strong work ethic and dedication to the team and customers

Punctual and able to complete tasks efficiently

Flexible to help in any area needed to ensure effective and efficient workflow

Experience with multiple point of sale systems

WORK EXPERIENCE

1000 Island Cafe

Waitress September 2023 - present

Responsible for opening and closing of the restaurant

Maintaining a positive, customer first attitude

Providing food and drink recommendations to meet customer preferences and nutritional needs

Ensuring a clean, safe, and enjoyable dining environment

Guido’s Restaurant

Waitress December 2022 – December 2023

Responsible for opening and closing of the restaurant

Maintained a positive, customer first attitude

Handled cash register transactions

Excellent in providing food and drink recommendations to meet customer preferences and nutritional needs

Responsible for fulfilling phone orders

My Nanny’s Restaurant

Waitress December 2020 – June 2022

Responsible for opening and closing of the restaurant

Responsible for handing cash register transactions

Helped facilitate positive team environment by helping in any area needed (serving, cleaning, washing dishes, restocking supplies)

Trained new servers through coaching

Volunteered to cover shifts as needed

The Breakfast Station

Waitress 2013 – December 2020

Responsible for opening of the restaurant

Excellent in providing food and drink recommendations to meet customer preferences and nutritional needs

Trained new servers through coaching

Volunteered to cover shifts as needed

Susie’s Again

Waitress 2008 - 2013

Responsible maintaining team schedule to ensure proper shift coverage to align with productivity

Excellent in providing food and drink recommendations to meet customer preferences and nutritional needs

Trained new servers through coaching

Flexed assigned work duties to assist where ever there was a need

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