Thomas Smart
Stuart, FL ***** +1-772-***-**** **.***********@*****.***
Summary
Results-oriented “Swiss army knife” with 15+ years of experience in surveillance, access control, and IT systems. Skilled in installation, configuration, troubleshooting, and end-user training. Frequently recognized as quality-oriented, with a proven ability to communicate complex technical information to non-technical audiences. Seeking to leverage expertise as an Integrator to help your company achieve its goals. Experience
Lead Service Technician
Gator Security Inc. – Okeechobee, FL Jul 2023 – Sep 2025
• Installed, configured, and maintained surveillance and access control systems.
• Conducted site surveys for equipment needs, labor, costs, and timelines.
• Delivered end-user training and technical support.
• Maintained and refurbished PC systems, networks, and peripherals. Lead System Integrator
Admirals Cove MPOA – Jupiter, FL Feb 2020 – Jun 2023
• Developed upgrade and maintenance programs for surveillance and access control systems.
• Created patches and solutions for application bugs.
• Provided comprehensive training to internal and off-site users.
• Supported disaster recovery planning and license compliance.
• Presented system upgrades to non-technical board members. Integrator
Gator Security Inc. – Okeechobee, FL May 2012 – Feb 2020
• Installed analog and IP camera systems.
• Configured and administered NVRs running Geovision VMS, Avigilon ACC, AXIS Camera Station.
• Troubleshot analog and IP cameras with test equipment.
• Configured and administered access control systems (Geovision ASManager, Avigilon ACM, Honeywell WinPAK, Lenel Facility Commander).
• Worked directly with Security Directors on installation progress and upgrade options. Home Video & Audio Installation Technician
Prestige Home Communications – Ft. Lauderdale, FL Dec 2009 – Dec 2012
• Installed home video, audio, and networking equipment.
• Configured broadband routers, wireless access points, repeaters, and firewalls.
• Consulted with clients to recommend hardware solutions. Education
Information Technology
Indian River State College – Ft. Pierce, FL Dec 2023 Skills
• Surveillance & Access Control Systems (Avigilon ACC/ACM, Honeywell WinPAK, March Networks, Geovision VMS/ASManager, Lenel Facility Commander)
• IT & Networking (NVR/PC configuration, LAN setup, troubleshooting)
• Communication & Training (technical support, user training, translating technical concepts)